Khushwinder Singh
Fredericton
Summary
Driven professional with excellent customer service, leadership and sales abilities. Extensive experience in retail environments and well-versed in meat types, cuts and processing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service
Dominos
06.2022 - Current
- Increased client retention through proactive communication and excellent customer service.
- Provided exceptional customer service, addressing visitor inquiries promptly and professionally.
- Elevated customer satisfaction by optimizing customer service communication protocols.
- Assisted and motivated associates to deliver excellent customer service daily.
- Personalized customer service guidelines and performance measures specific to branch.
- Enhanced customer service by addressing inquiries and resolving issues promptly.
Material Handler
Goodfood
04.2020 - 03.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
Apprentice Carpenter
Father
07.2018 - 10.2018
- Assisted with movement of materials and equipment to job sites.
- Developed strong carpentry skills through hands-on experience under the guidance of experienced mentors.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Assisted in reducing material waste by efficiently utilizing resources throughout each project phase.
Education
Diploma - Supply Chain Management
Matrix College
Montreal, QC11.2020
No Degree - Forklift
Certificate
Toronto, ON01.2020
Skills
Empathy Empathy is the ability to understand another person's emotions and perspective
Problem solving Being able to solve problems is key to customer service
Exceptional Communication
Active listening
Patience
Languages
English
Full Professional
Punjabi
Native or Bilingual
Urdu
Professional Working
Hindi
Native or Bilingual
Certification
- [Area of certification]
- Forklift Certification
- ServSafe Food Handler's Certification
- [State] Driver's License
- Certified Supply Chain Professional (CSCP)
Timeline
Customer Service
Dominos
06.2022 - Current
Material Handler
Goodfood
04.2020 - 03.2022
Apprentice Carpenter
Father
07.2018 - 10.2018
Diploma - Supply Chain Management
Matrix College
No Degree - Forklift
Certificate
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