KHUSHVEER KAUR
Edmonton,Canada
Summary
Results-driven Supervisor with extensive experience in staff management and inventory control. Adept at training and motivating teams to achieve operational excellence. Proven track record in developing efficient processes that enhance customer satisfaction while ensuring compliance with safety protocols. Strong analytical thinker with exceptional verbal communication skills. Dedicated to fostering a positive work environment and driving performance improvements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dispatcher
Zeerai Roadline Inc.
Edmonton, AB
10.2023 - 01.2025
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Supervisor- Sales, Customer Service& Cash Handling
Fas gas station
Hinton, Canada
06.2022 - 08.2023
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
- Oversaw the training of new employees on job responsibilities and expectations
- Communicated employee, customer and workplace needs to managers
- Inspected work environment for health and safety hazards and reported findings to manager
- Trained new employees on company policies, procedures and work ethics
- Developed strategies to improve team performance and productivity.
Shipping and Receiving Supervisor
RCS Reliable Customized Solutions
Surrey, Canada
07.2021 - 05.2022
- Resolved customer complaints related to shipping and receiving in a professional manner
- Documented all activities related to shipping and receiving including invoices, bills of lading, packing slips
- Monitored stock levels and placed orders with vendors as needed to maintain optimal inventory levels
- Ensured the proper packaging of items prior to shipment according to company standards
- Resolved issues related to damaged or lost shipments in a timely manner.
Warehouse Production Worker
Reliable Customized Solutions
Surrey, Canada
11.2020 - 05.2021
- Followed detailed instructions from supervisors for daily tasks
- Prepared products for packaging on multiple assembly lines
- Collaborated effectively with other members of the team to complete projects efficiently
Housekeeping
Douglas Guest House
Vancouver, Canada
08.2019 - 09.2020
- Performed light housekeeping tasks such as laundry services or meal preparation
- Developed and enforced quality control standards for all housekeeping services provided
- Demonstrated skill in managing multiple housekeeping tasks simultaneously
- Developed standard operating procedures for various aspects of housekeeping operations
- Tracked inventory of supplies needed for housekeeping staff
Production Worker
K-Bro Linen Systems
Burnaby, Canada
04.2018 - 07.2019
- Packaging of clothes and other stuff
- Dealing with shipping and receiving of clothes
- Perform various duties such as dealing with customers, time management and fast service
- Maintained maximum organization and productivity by properly sorting
- Maintained a clean and safe work environment, adhering to safety protocols
- Monitored production line to watch for pile-ups and jams
Education
Diploma - Hospitality And Tourism Management
Capilanou University
Vancouver, BC08.2020
Skills
- Attention to detail
- Customer service
- Dispatching procedures
- Problem-solving
- Customer relations
- Dispatch coordination
- Multitasking and organization
- Team collaboration
- Verbal and written communication
References
References available upon request
Certification
Dispatcher certification
Timeline
Dispatcher
Zeerai Roadline Inc.
10.2023 - 01.2025
Supervisor- Sales, Customer Service& Cash Handling
Fas gas station
06.2022 - 08.2023
Shipping and Receiving Supervisor
RCS Reliable Customized Solutions
07.2021 - 05.2022
Warehouse Production Worker
Reliable Customized Solutions
11.2020 - 05.2021
Housekeeping
Douglas Guest House
08.2019 - 09.2020
Production Worker
K-Bro Linen Systems
04.2018 - 07.2019
Diploma - Hospitality And Tourism Management
Capilanou University