Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Software
Quote
Accomplishments
Work Preference
Timeline
Generic

KHUSHRAJ SHARMA

DELTA,BC

Summary

Personable Grocery Clerk offering Months experience currently which want to convert into years of experience in front-end and backroom store activities. Demonstrated skill with operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives.

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience
1
1
Certificate
3
3
Languages

Work History

Grocery Clerk

REAL CANADIAN SUPERSTORE
01.2024 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval and lifted up to 100 pounds at once.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.

SECURITY GUARD

ALERT GUARD SECURITY LTD
01.2022 - 08.2023
  • Maintained safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Customer Care Representative

Hilton Garden Inn Hotel
06.2022 - 08.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Managed approximately 30 incoming calls, emails, and faxes per day from customers.

Education

Bachelor of Hospitality Management -

Vancouver Community College
Vancouver, BC
01.2026

No Degree - Science

ST. Mary Convent School
BHOGPUR,PUNJAB
01.2021

Skills

  • Customer Service
  • Attention to Detail
  • Teamwork and Collaboration
  • Excellent Communication
  • Patrolling
  • Workplace Safety

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Basic Security Training License - 2 years validity
  • Certificate of Appreciation in Customer Care - Hilton Garden Inn Hotel

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Powerpoint

Microsoft Word

Microsoft Excel

Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Preference

Work Type

Full Time

Important To Me

Work-life balancePersonal development programs

Timeline

Grocery Clerk

REAL CANADIAN SUPERSTORE
01.2024 - Current

Customer Care Representative

Hilton Garden Inn Hotel
06.2022 - 08.2022

SECURITY GUARD

ALERT GUARD SECURITY LTD
01.2022 - 08.2023

Bachelor of Hospitality Management -

Vancouver Community College

No Degree - Science

ST. Mary Convent School
KHUSHRAJ SHARMA