Khushpreet Kaur Sidhu
Brampton,ON
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
1
1
year of professional experience
Work History
Quality Technician
Imperial Flavors
03.2024 - Current
- Sampled materials and products to conduct in-depth measurements and test.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Coordinated efforts between Quality Control teams across multiple locations, fostering collaboration that improved overall consistency across sites'' operations.
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Supervisor
Booster Juice
08.2023 - 04.2024
- Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Front Counter Staff Member
Tim Hortons
12.2023 - 03.2024
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Handled high-volume periods with ease, maintaining composure under pressure while serving customers efficiently.
- Provided support to other areas of the restaurant as needed, contributing to overall operational efficiency.
- Assisted in creating visually appealing displays to promote special offers or seasonal items.
- Supported inventory management by tracking stock levels and alerting supervisors when supplies were low.
- Managed cash register transactions, ensuring accuracy and proper handling of currency.
Education
Master of Science - Information Technology
Punjabi University Patiala
Punjab, India07.2022
Bachelor of Science - Information Technology
Punjabi University Patiala
Punjab, India07.2019
Skills
- Specifications understanding
- In-Process Inspection
- Testing Procedures
- Quality Training
- Reporting skills
- Visual Inspection
- Quality Metrics
- Corrective Actions
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Quality Technician
Imperial Flavors
03.2024 - Current
Front Counter Staff Member
Tim Hortons
12.2023 - 03.2024
Supervisor
Booster Juice
08.2023 - 04.2024
Master of Science - Information Technology
Punjabi University Patiala
Bachelor of Science - Information Technology
Punjabi University Patiala
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