Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Khushpreet Kaur Pannu

Surrey,BC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

7
7
years of professional experience

Work History

Pizza Maker

Papa Johns Pizza
Surrey, British Columbia
11.2023 - 06.2024
  • Prepared pizza dough using high-quality ingredients and precise techniques.
  • Maintained cleanliness of workstations and equipment in compliance with safety standards.
  • Collaborated with team members to streamline kitchen operations during peak hours.
  • Followed recipes and guidelines to create specialty pizzas as directed by management.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Cleaned and sanitized kitchen surfaces and equipment.
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Used pizza cutter to slice whole pizzas according to customer size specifications.
  • Maintained inventory of ingredients such as cheese, vegetables, meats and spices.

Front Desk Receptionist

Comfort Inn
Mumbai , India
05.2022 - 07.2023
  • Greeted visitors warmly and directed them to appropriate personnel.
  • Managed incoming calls and routed them to relevant departments efficiently.
  • Processed incoming and outgoing mail with attention to detail.
  • Handled inquiries and provided information about services offered.
  • Greeted customers warmly and made them feel welcome.
  • Explained policies and procedures to visitors.
  • Responded to inquiries and room requests made online, by phone, and via email.

Hotel Room Attendant

Friday Hotel
Bathinda , Punjab
01.2020 - 02.2022
  • Cleaned and sanitized hotel rooms to meet established quality standards.
  • Reported maintenance issues promptly to ensure guest satisfaction and safety.
  • Organized cleaning cart efficiently for quick access to tools and supplies.
  • Maintained cleanliness in common areas, enhancing overall hotel ambiance.
  • Followed safety protocols while handling cleaning chemicals and equipment responsibly.

Housekeeping Room Attendant

Sun Hall Hotel
Larnaca , Cyprus
10.2017 - 07.2019
  • Cleaned and sanitized guest rooms following hotel standards and procedures.
  • Reported maintenance issues to ensure prompt resolution for guest comfort.
  • Managed laundry duties, including washing, drying, and folding linens efficiently.
  • Ensured proper handling of cleaning chemicals and equipment for safety compliance.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Maintained cleaning cart with supplies, such as fresh linens and towels.
  • Responded promptly to requests from guests and other departments.
  • Organized supplies for use based on expected customer needs.

Education

Bachelor of Hospitality Management -

Western Community College
Surrey, BC
09-2023

High School Diploma -

Global College
Cyprus
06-2017

Skills

  • Customer service
  • Organizational skills
  • Time management
  • Decision-making
  • Problem-solving skills
  • Multitasking and organization

Languages

English
Professional
Punjabi
Native/ Bilingual
Hindi
Professional

Timeline

Pizza Maker

Papa Johns Pizza
11.2023 - 06.2024

Front Desk Receptionist

Comfort Inn
05.2022 - 07.2023

Hotel Room Attendant

Friday Hotel
01.2020 - 02.2022

Housekeeping Room Attendant

Sun Hall Hotel
10.2017 - 07.2019

Bachelor of Hospitality Management -

Western Community College

High School Diploma -

Global College

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Khushpreet Kaur Pannu