Khushpreet Kaur

• Developed strong organizational and administrative skills while managing multiple tasks simultaneously as a Unit Clerk
• Created monthly reports summarizing activities related to admissions, discharges, transfers and deaths within the unit
• Relayed medical orders for dietary and medication requirements to notify patients of appropriate post-treatment tasks
• Recorded patient information by inputting medical history and treatment details into database with 100% accuracy.
• Answered multi-line telephone system, provided information, and directed calls.
• Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
• Arranged discharges and patient transportations.
• Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.

Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks

• Assisted in recruitment and onboarding of new team members by giving the appropriate questions to ask the new team members
• Delegated tasks to team members according to project requirements and employee strengths.
• Managed approximately 60 incoming calls in the hospital.
• Promoted high standards through personal example to help each member understand expected standards.