Khushpreet Singh

Shift Supervisor

Papa John's Pizza

01.2019 - 06.2024

Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Monitored and maintained clean working areas and cooking surfaces.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Wiped down counters and food prep stations using bleach and clean cloths.
Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.