Khushpreet Singh
Winnipeg,MB
Summary
Conscientious Field Service Technician 3-year background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Service Technician
DEPENDABLE HOME TECH(ROGERS)
OTTAWA, ON
08.2021 - 04.2024
- Conducted research into emerging technologies related to telecommunications systems.
- Installed, terminated, spliced and tested fiber optic cables.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
- Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects.
- Responded quickly to emergency situations involving telecommunications systems malfunctions or outages.
- Collaborated closely with other IT personnel on projects related to telecom infrastructure upgrades.
- Assisted in developing strategies for improving customer satisfaction with existing telecom services.
- Measured, cut, spliced and installed wires and cables.
Technical Specialist
TDOT IT SOLUTIONS
OTTAWA, ON
01.2021 - Current
- Provided technical assistance to clients by troubleshooting system problems.
- Monitored performance of computer systems and networks to ensure proper operation.
- Performed regular maintenance on servers and other networking equipment.
- Collaborated with IT teams to develop solutions for complex technical issues.
- Implemented new technologies such as cloud computing services, virtualization platforms and storage solutions.
- Deployed patches to operating systems and applications in a timely manner according to best practices.
- Provided guidance on the selection of hardware components based on customer requirements.
Education
GED -
HERZING COLLEGE
Montreal, QC04-2021
Skills
- Customer training
- Data Collection
- Customer Service
- Project Management
- System Installation
- Technical Troubleshooting
- Tool management
- Technical Analysis
- Technical Support
- Repair and Installation
Certification
- LENOVO CERTIFIED LAPTOP REPAIR TECHNICIAN.
- MOBILE ELEVATING WORK PLATFORMS LICENSE.
Timeline
Field Service Technician
DEPENDABLE HOME TECH(ROGERS)
08.2021 - 04.2024
Technical Specialist
TDOT IT SOLUTIONS
01.2021 - Current
GED -
HERZING COLLEGE
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