Khushpreet Kaur
BRAMPTON,ON
Summary
Detail-oriented Sales Associate skilled in sales order processing, quote preparation, and inventory systems. Demonstrates strong customer relationship management and efficient order fulfillment. Experienced in process guidance, audits, and workflow monitoring within fast-paced environments, ensuring accuracy and compliance in all transactions.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate
Grainger canada
brampton, on
10.2024 - Current
- Provided clear responses to pricing, availability, and delivery inquiries, enhancing customer communication by phone and email.
- Processed accurate sales orders, quotes, and backorder requests to ensure efficient movement through company systems.
- Maintained current customer records to ensure accurate sales and service. and order information kept sales and inventory data organized.
- Coordinated with warehouse and shipping teams to streamline fulfillment and pickup processing.
Front Line Crew Member
A&W canada
Mississauga, Ontario
02.2024 - 10.2024
- Ensured positive guest experiences by promptly answering questions and resolving concerns at A&W Canada.
- Provided reliable team support during busy periods to maintain efficient front-line service.
- Accurate payment processing and order handling supported smooth cash register operations.
- Reinforced safe food handling practices by supporting new employee training.
- Maintained well-stocked supplies through close inventory tracking and timely restocking.
Process Guide
AMAZON FULLFILMENT CENTRE
Bolton, Ontario
06.2022 - 12.2023
- Identified process improvement opportunities and proposed actionable solutions to enhance operational efficiency.
- Communicated process changes and reinforced work standards across the team.
- Conducted process reviews and audits to ensure compliance with established standards and protocols.
- Monitored workflow progress to ensure alignment with established timelines and deadlines.
- Directed associates through Amazon fulfillment center standard work and safety procedures.
Education
BUSINESS ADMINISTRATION DIPLOMA -
Canadore College of Applied Arts And Technology
Brampton, ON08-2021
Skills
- Sales order management
- Quote generation
- Sales transaction processing
- Order fulfillment
- Inventory systems
- Workflow optimization
- Workflow management
- B2B sales and customer service
- Customer engagement
- Attention to detail
Certification
- Ontario OTL ( other then life ) insurance license
Volunteer Experience
- student club member ( canadore college )
- Community Event Volunteer
Assisted event organizers with attendee check-in, info desk support, and crowd coordination for 200+ guests.
Timeline
Sales Associate
Grainger canada
10.2024 - Current
Front Line Crew Member
A&W canada
02.2024 - 10.2024
Process Guide
AMAZON FULLFILMENT CENTRE
06.2022 - 12.2023
BUSINESS ADMINISTRATION DIPLOMA -
Canadore College of Applied Arts And Technology