Khushpreet Kaur

• Coordinated scheduling of patient visits to optimize staff utilization and enhance service delivery.
• Managed appointment logistics using electronic scheduling systems to improve operational efficiency.
• Developed and maintained strong relationships with clients to ensure satisfaction and timely services.
• Collaborated with healthcare professionals to align schedules with patient needs and care plans.
• Assisted in training new staff on scheduling protocols and best practices for effective coordination.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.

• Assisted residents with daily activities, enhancing overall quality of life in a residential care environment.
• Worked collaboratively with nurses, supervisors, and other health care professionals to ensure continuity of care.
• Observed and Accurately documented provided care and communicated effectively with clients, families, and team members.
• Engaged residents in recreational activities, promoting social interaction and mental stimulation.
• Provided medication reminders or assistance as per care plan.
• Built positive relationships with students and parents, fostering open communication channels.
• Acted in compliance with the Occupational Health and Safety legislation, regulations, and Walk of Grace policies and procedures.

Completed 2 years of Diploma in Software Engineering Technician.