Khushpreet Kaur
Greater Sudbury,Canada
Summary
Dynamic professional with a focus on service excellence and dispute resolution, honed at Tim Horton's. Experienced in team leadership, customer experience enhancement, and point of sale efficiency. Dedicated to maintaining high standards and achieving operational improvements in fast-paced environments.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Supervisor
Tim Hortons
Lake Country, Canada
04.2024 - 10.2025
- Delivered exceptional guest service and resolved escalated issues.
- Supervised daily store operations and trained staff.
- Ensured adherence to cleanliness and brand standards.
Security Officer
securiguard
Vancouver, British Columbia
06.2023 - 04.2024
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to alarms and incidents, maintaining a calm demeanor.
Team Lead
Papa John's Pizza
North Vancouver, Canada
03.2023 - 04.2024
- Provided efficient customer service for walk-in and phone orders.
- Resolved customer concerns professionally.
- Led shift operations and trained new employees.
- Assisted with cash handling and POS operations.
Education
Personal Support Worker -
Cambrian College
Sudbury, ON08.2026
Advanced Business Hospitality Management -
Pacific Link College
Surrey, BC03.2024
Associate - Psychology
Langara College
Vancouver, BC08.2023
Skills
Load scheduling and dispatching expertise
Driver coordination skills
Cross-border clearance proficiency
Customer service capabilities
Knowledge of HOS regulations
Availability
Available part time
Languages
- English
- Punjabi
- Hindi
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
First Aid
Accomplishments
Best employee of the month
References
References available upon request.
Timeline
Supervisor
Tim Hortons
04.2024 - 10.2025
Security Officer
securiguard
06.2023 - 04.2024
Team Lead
Papa John's Pizza
03.2023 - 04.2024
Personal Support Worker -
Cambrian College
Advanced Business Hospitality Management -
Pacific Link College
Associate - Psychology
Langara College