KHUSHPREET KAUR
Hinton,Canada
Summary
Results-oriented professional with extensive experience at AMD, specializing in customer service and team leadership. Proficient in Microsoft Office and project management, consistently delivering innovative solutions while upholding high-quality standards. Strong adaptability and communication skills contribute to a safe and efficient work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Esso Gas Station
Hinton, Canada
12.2024 - Current
- Handled payment processing and provided customers with receipts and proper bills and changes
- Delivered a high level of customer service to patrons using active listening and engagement skills
- Learned roles of other departments to provide coverage and keep the store operational
- Answered product questions with up-to-date knowledge of sales and store promotions
- Helped customers find specific products, answered questions, and offered product advice
Security Guard
Securitas Security Services
Edmonton, Canada
03.2024 - 11.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Front Desk
AMD
Toronto, Canada
05.2022 - 02.2024
- Surveyed multiple CCTV feeds to closely monitor important areas on the grounds
- Coached and developed training skills for patrol guards to enhance client representation.
- Reception duties as making visitor badges, signing out employee spares if needed
- Patrol duties, if required, and to keep their building knowledge up to date.
- Safeguard client's products, proprietary information, and physical facilities.
- Responded to medical emergencies before paramedic and law enforcement arrival
- Monitors all alarm systems from C-cure (Access Control), Avigilon, Fire Panel, intercoms, and dispatches Patrol to areas as required
- Exceeded customer satisfaction by finding creative solutions to problems.
General Worker
United Staffing
Brampton, Canada
08.2021 - 04.2022
- Worked in a team with strong collaboration to reach daily targets ensuring quality standards and assisted in packing the products in adherence to the marked guidelines
- Picked and packed orders according to invoices
Education
IT Diploma - Computer Programmer
Lambton College of Applied Arts and Technology
Toronto, ON, Canada04.2024
High School Diploma - Major in Science
Gurpreet Holy Heart Public School
Punjab04.2020
Skills
- Microsoft Office
- Project Management
- Team Leadership
- Code Analysis and Development
- Adaptable and Flexible
- Report Writing Skills
- Data Entry
- Expertise in Java and database
- Customer service
- Sales reporting
Certification
- CPR and First AID Certification
- Licensed Security Guard
- Smart Serve License
Languages
- English, Full Professional
- Punjabi, Native or Bilingual
Timeline
Sales Associate
Esso Gas Station
12.2024 - Current
Security Guard
Securitas Security Services
03.2024 - 11.2024
Front Desk
AMD
05.2022 - 02.2024
General Worker
United Staffing
08.2021 - 04.2022
IT Diploma - Computer Programmer
Lambton College of Applied Arts and Technology
High School Diploma - Major in Science
Gurpreet Holy Heart Public School
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