Khushpreet Kaur
Regina,Canada
Summary
Detail-oriented and highly organized administrative professional with experience in customer service, clerical duties, and data management. Adept at handling invoicing, payment processing, scheduling, and maintaining records. Skilled in Microsoft Office (Excel, Word, Outlook) and various databases. Strong communication and problem-solving abilities with a commitment to delivering excellent service in a professional setting.
Overview
4
4
years of professional experience
Work History
E-Commerce Team Lead
Mark's Work Warehouse
Regina, Canada
09.2024 - Current
- Manage order processing, tracking, and fulfillment to ensure smooth operations
- Handle customer inquiries and complaints, demonstrating strong problem-solving skills
- Maintain data records related to sales, inventory, and shipments
- Collaborate with internal teams to improve workflow efficiency
Store Associate
Dollarama
Regina, Canada
03.2024 - 02.2025
- Managed cash transactions, including credit and debit payments, ensuring accuracy
- Assisted customers with inquiries, product selection, and issue resolution
- Maintained organized records of sales and inventory
- Processed returns, refunds, and exchanges efficiently
Food Service Supervisor
Top In Town Pizza & Wings
Surrey, Canada
09.2021 - 01.2024
- Oversaw daily operations, ensuring efficiency in service and administrative tasks
- Managed employee schedules and provided training on policies and procedures
- Maintained detailed financial records, reducing discrepancies in cash handling
- Addressed customer concerns and resolved conflicts effectively
Education
Associate of Arts - General Arts
Columbia College
Vancouver, BC12.2022
Skills
- Administrative Support & Office Coordination
- Invoicing & Payment Processing
- Data Entry & Records Management
- Customer Service & Reception Duties
- Time Management & Organization
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Multitasking & Problem-Solving
- Attention to Detail & Accuracy
- Strong written and verbal communication skills
- Experience managing phone calls, scheduling, and greeting clients in a professional setting
- Ability to handle confidential information with discretion
- Open to continuous learning and professional development
Additional Skills And Training
- Strong written and verbal communication skills.
- Experience managing phone calls, scheduling, and greeting clients in a professional setting.
- Ability to handle confidential information with discretion.
- Open to continuous learning and professional development.
Timeline
E-Commerce Team Lead
Mark's Work Warehouse
09.2024 - Current
Store Associate
Dollarama
03.2024 - 02.2025
Food Service Supervisor
Top In Town Pizza & Wings
09.2021 - 01.2024
Associate of Arts - General Arts
Columbia College