KHUSHPREET KAUR
Brampton,ON
Summary
Dynamic and adaptable professional with a proven track record at Burger King, enhancing team productivity and customer satisfaction. Skilled in staff management and problem-solving, demonstrating excellent communication and cooperation. Achieved increased sales through effective upselling and meticulous order accuracy.
Overview
1
1
year of professional experience
Work History
Crew Member
Burger King
Napanee, Canada
06.2024 - 12.2024
- Worked front counter, drive-thru and other areas
- Basic accounting
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Took orders, prepared meals, and collected payments
- Worked well with teammates and accepted coaching from management team
- Collaborated with team members to complete orders
- Cleaned and maintained all areas of restaurant to promote clean image
- Kept food preparation area, equipment, and utensils clean and sanitary
- Trained new team members on procedures, customer service, and sales techniques
- Enhanced team productivity by maintaining clean and organized workspace for crew members
- Contributed to increased sales by upselling menu items and promoting special offers
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness
- Prepared recipe ingredients by washing, peeling, cutting, and measuring
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables
Waitress
DAKSH RESTAURANT
Tillsonburg, Canada
01.2024 - 03.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Streamlined order processing for increased efficiency through clear communication with kitchen staff
- Maintained clean and organized dining area, contributing to pleasant atmosphere for guests
- Managed high volume of customers during peak hours, maintaining prompt and efficient service
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at end of shifts
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation
- Upsold appetizers, drinks and desserts to increase restaurant profits
- Answered customers' questions, recommended items, and recorded order information
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
Receptionist
WONDERSTONE LANGUAGE AND IMMIGRATION SERVICES
India, Canada
08.2023 - 11.2023
- Plan, organize, control Manage immigration staff Recruiting, training and coaching students, communicating job expectations and maintaining workplace
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors
- Helped maintain office security by monitoring visitor access and issuing badges as needed
- Reduced incoming call response time by implementing effective call routing system
- Played instrumental role in maintaining clean work environment by coordinating office maintenance and cleaning schedules
- Responded to inquiries from callers seeking information, managed approximately 30 incoming calls, emails and faxes per day customers
Education
Bachelor of Science - Early Childhood Education
SENECA POLYTECHNIC COLLEGE
Toronto, ON08-2026
Associate of Science - HEALTH OFFICE ADMINISTRATOR
NEW CASTLE COLLEGE OF BUSINESS AND TECHNOLOGY
Mississauga, ON01.2025
Associate of Science - NON MEDICAL
GOVERNMENT SENIOR SECONDARY SCHOOL
INDIA, ON03.2022
Associate of Arts - ARTS
GOVERNMENT HIGH SCHOOL OF RAJOMAJRA
INDIA, ON03.2020
Skills
- Excellent Communication
- Customer Service
- Order Accuracy
- Reliability
- Cooperative
- Adaptability
- Greeting and Seating Clients
- Organization skills
- Staff Management
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cooking
- Store opening and closing
Timeline
Crew Member
Burger King
06.2024 - 12.2024
Waitress
DAKSH RESTAURANT
01.2024 - 03.2024
Receptionist
WONDERSTONE LANGUAGE AND IMMIGRATION SERVICES
08.2023 - 11.2023
Bachelor of Science - Early Childhood Education
SENECA POLYTECHNIC COLLEGE
Associate of Science - HEALTH OFFICE ADMINISTRATOR
NEW CASTLE COLLEGE OF BUSINESS AND TECHNOLOGY
Associate of Science - NON MEDICAL
GOVERNMENT SENIOR SECONDARY SCHOOL
Associate of Arts - ARTS
GOVERNMENT HIGH SCHOOL OF RAJOMAJRA