Adept at blending emotional support with high-level personal hygiene assistance, I enhanced client wellness at Thrive Group. Leveraging skills in medical record-keeping and privacy, my work—underscored by a knack for multitasking and organization—significantly improved patient care outcomes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Personal Support Worker
Thrive Group
05.2023 - 07.2024
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Documented vitals, behaviors, and medications in client medical records.
Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Medical Office Assistant internship
Mohawk college of business and technology
09.2023 - 12.2023
Scheduled patient appointments, tests, and procedures in computerized scheduling system
Responded promptly to phone inquiries from patients, providing information in a courteous manner
Used EMR software to manage patient records and files
Managed daily appointment scheduling tasks while maintaining organized records of client visits
Handled daily office operations such as filing, data entry, and inventory management
Answered telephones to give information to callers, take messages, or transfer calls to appropriate individuals
Entered patient data into EHR system, ensuring accuracy and integrity of medical records
Education
Office administration - Health services
Mohawk college of business and techy
Mississauga, ON
12.2023
Skills
Personal Hygiene Assistance
Emotional Support
Social support
Privacy and confidentiality
Meal Planning
Mobility Assistance
Time Management
Multitasking and Organization
Documentation
Verbal and written communication skills
Problem-Solving
Medical record-keeping
Housekeeping
Excellent Communication
Multitasking Abilities
Certification
Emergency first aid & CPR
Basic life support (HCP)
Medical office assistant certificate
Personal care worker certificate
Timeline
Medical Office Assistant internship
Mohawk college of business and technology
09.2023 - 12.2023
Personal Support Worker
Thrive Group
05.2023 - 07.2024
Office administration - Health services
Mohawk college of business and techy
Emergency first aid & CPR
Basic life support (HCP)
Medical office assistant certificate
Personal care worker certificate
Similar Profiles
Chloe RylandChloe Ryland
Childcare Educator at Thrive GroupChildcare Educator at Thrive Group