Khushpreet Kaur
Saskatoon,SK
Summary
Adept at blending emotional support with high-level personal hygiene assistance, I enhanced client wellness at Thrive Group. Leveraging skills in medical record-keeping and privacy, my work—underscored by a knack for multitasking and organization—significantly improved patient care outcomes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Personal Support Worker
Thrive Group
05.2023 - 07.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented vitals, behaviors, and medications in client medical records.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Medical Office Assistant internship
Mohawk college of business and technology
09.2023 - 12.2023
- Scheduled patient appointments, tests, and procedures in computerized scheduling system
- Responded promptly to phone inquiries from patients, providing information in a courteous manner
- Used EMR software to manage patient records and files
- Managed daily appointment scheduling tasks while maintaining organized records of client visits
- Handled daily office operations such as filing, data entry, and inventory management
- Answered telephones to give information to callers, take messages, or transfer calls to appropriate individuals
- Entered patient data into EHR system, ensuring accuracy and integrity of medical records
Education
Office administration - Health services
Mohawk college of business and techy
Mississauga, ON12.2023
Skills
- Personal Hygiene Assistance
- Emotional Support
- Social support
- Privacy and confidentiality
- Meal Planning
- Mobility Assistance
- Time Management
- Multitasking and Organization
- Documentation
- Verbal and written communication skills
- Problem-Solving
- Medical record-keeping
- Housekeeping
- Excellent Communication
- Multitasking Abilities
Certification
- Emergency first aid & CPR
- Basic life support (HCP)
- Medical office assistant certificate
- Personal care worker certificate
Timeline
Medical Office Assistant internship
Mohawk college of business and technology
09.2023 - 12.2023
Personal Support Worker
Thrive Group
05.2023 - 07.2024
Office administration - Health services
Mohawk college of business and techy
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