KHUSHPREET KAUR

Seasoned healthcare professional with expertise in project management and planning, known for enhancing patient outcomes through redevelopment. Seeking the transitional role of Director of Planning and Programming William Osler Health System to drive strategic initiatives, improve patient outcomes, and foster continuous learning and innovation.

• AED & CPR/First Aid Certification – LEVEL C
• PMP certification (In Progress)

Respect, Service, Compassion, Innovation, Collaboration, Altruism

Implementation of Electronic Health Records (EHR) System
Complete Rehab Centre, Brampton — December 2021

As the Project Manager and Assistant Physiotherapist, I spearheaded the transition from paper-based to electronic health records (EHR) at Complete Rehab Centre.

Responsibilities included selecting and procuring the Universal Scheduler EHR software, developing and executing the project plan, managing budget and timeline, coordinating staff training on the new system, overseeing data migration, ensuring data privacy and security compliance, and resolving technical issues.

The successful implementation of the EHR system led to improved record accuracy, increased data accessibility, a 70% reduction in paper usage, and streamlined workflows.

Hospital Expansion Project
HMC Hospital, Moga, Punjab, India — May 2019

I led the expansion project at HMC Hospital aimed at increasing capacity by 30% to accommodate rising patient volumes. Responsibilities included conducting thorough needs assessments, redesigning the Physiotherapy Department with the help of AutoCAD in collaboration with contractors, ensuring compliance with healthcare regulations, and monitoring project progress, budget, and quality control.

I facilitated stakeholder communication and collaborated with the Human Resources department to hire and onboard Physiotherapist Assistants.

The outcome was a significant reduction in patient wait times and improved overall service delivery.

Rehabilitation Services Enhancement Project
Adesh University, Bathinda, India — March 2017

At Adesh University, I coordinated efforts to enhance rehabilitation services aimed at improving patient outcomes. The project involved conducting comprehensive needs assessments, designing specialized exercise areas equipped with advanced equipment for patients in the Cardiac Care Unit, developing enhanced treatment protocols, coordinating cross-departmental training, monitoring patient progress, collecting feedback, and analyzing outcomes.

The project resulted in a 20% increase in patient satisfaction and significantly improved treatment outcomes.

Intercollege 3-Day Sports Event Planning
Adesh University, Bathinda, Punjab, India — January 2017

I successfully managed the planning and execution of a three-day intercollege sports event at Adesh University.

Responsibilities included developing and presenting a detailed event proposal, managing event budget and logistics, coordinating with vendors for equipment procurement and venue setup, promoting the event through various channels, organizing participant registration, overseeing on-site logistics, and conducting post-event evaluations.

The event was executed within budget, witnessed high participation, and fostered enhanced intercollege collaboration and sportsmanship.

Rural Patient Education Program Development
Adesh University, Bathinda, Punjab, India — January 2017
I led the development of a rural patient education program aimed at improving the management of chronic conditions such as scoliosis, osteoarthritis, rheumatoid arthritis, fibromyalgia, obesity, and cardio-respiratory diseases.

Responsibilities included creating comprehensive educational modules in English, Punjabi, and Hindi, developing multimedia content for patient learning, conducting individual educational sessions, and evaluating program effectiveness through patient feedback and disease outcome measures.

The initiative enhanced patient self-management skills, resulting in improved health outcomes and a 47% reduction in clinical readmissions for similar symptoms.

1. Presented a paper on the topic "To study and compare the effect of Pilates Mat Exercises with Traditional Core Strengthening exercises in normal individuals” at PHYSIOCON-2017 organized by the Indian Association of Physiotherapists on November 9th, 2017, at Punjab University Chandigarh.

2. Resource Person at one day Hands-on Workshop on "Pilates Exercises and Therapeutic Implementations" held on October 20th, 2018 at College of Physiotherapy, Adesh University, Bathinda.

3. Presented Guest Lecture on "Illness, Infection Control and Medical Asepsis" on November 22nd, 2019, at S.D. College for Women Moga, Punjab, India.