Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khushpreet Dhaliwal

Summary

Versatile and accomplished Office Administrator with a diverse background spanning roles as a clerk and general manager. Adept at cultivating strong relationships through effective communication and interpersonal skills, facilitating smooth operations, and fostering a collaborative work environment. Proficient in Microsoft Excel, Microsoft Office Suite, and Microsoft Word, utilizing advanced software expertise to streamline administrative processes and enhance productivity. Demonstrates exceptional organizational prowess, efficiently managing office logistics, schedules, and resources to ensure optimal efficiency and functionality. Skilled in time management, adept at prioritizing tasks and meeting deadlines without compromising quality. Possesses outstanding typing proficiency, enabling accurate and swift data entry to support organizational needs. With a proven track record of success in administrative roles, committed to delivering excellence and driving operational effectiveness. A proactive problem-solver with a keen eye for detail, dedicated to optimizing office workflows and driving continuous improvement initiatives. Personable Office Administrator with 3+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

5
5
years of professional experience

Work History

Office Administrator

PND Labour Contractors Ltd.
04.2021 - Current
  • Managed administrative tasks and office operations for a labor contracting company servicing farms, nurseries, greenhouses, and food-packaging warehouses
  • Facilitated communication between English-speaking management and predominantly South-Asian employees with limited English proficiency
  • Utilized Microsoft Office Suite for data management and communication
  • Ensured compliance with federal and provincial regulations, including WorkSafe BC guidelines.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.

Administrative Clerk

PND Labour Contractor Ltd
04.2021 - 08.2021
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Created and updated records and files to maintain document compliance.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.

General Manager

Guru Teg Bahadur Trading Co.
06.2019 - 11.2020
  • Managed diverse business ventures including investment pools and funds, oilseed and grain farming, and rice services
  • Leveraged industry knowledge and strategic insight to optimize returns and drive growth in agricultural sectors
  • Oversaw daily operations, including financial management, resource allocation, and regulatory compliance.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

Global Business Management in Business & Administration -

Conestoga College
Kitchener, Ontario
08.2021

Bachelor of Commerce in Business & Administration -

Gujranwala Guru Nanak Institute of Management & Technology
Ludhiana, Punjab
05.2019

Secondary School in Physics Chemistry Biology -

Spring Field Convent School
Bagha Purana, Punjab
03.2015

Skills

  • Effective Communication
  • Interpersonal Skills
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Word
  • Organization
  • Time Management
  • Office Administration
  • Administrative Support
  • Database entry
  • Customer Engagement
  • Verbal Communication
  • Payroll Administration
  • Scheduling
  • Customer Relationship Management (CRM)
  • Workforce Management
  • Office Supply Management
  • Telephone reception
  • Leadership and supervision

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Administrative Clerk

PND Labour Contractor Ltd
04.2021 - 08.2021

Office Administrator

PND Labour Contractors Ltd.
04.2021 - Current

General Manager

Guru Teg Bahadur Trading Co.
06.2019 - 11.2020

Global Business Management in Business & Administration -

Conestoga College

Bachelor of Commerce in Business & Administration -

Gujranwala Guru Nanak Institute of Management & Technology

Secondary School in Physics Chemistry Biology -

Spring Field Convent School
Khushpreet Dhaliwal