Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Khushnoor Bhinder

Winnipeg,MB

Summary

Results-driven Full Stack Web Developer with a passion for creating seamless and user-centric applications. Proficient in JavaScript (ES6+), React.js, Node.js, and database management. Skilled in designing responsive and visually appealing user interfaces. Strong problem-solving abilities and a collaborative approach to development. Experienced in Git version control and adept at troubleshooting and debugging. Excited to bring technical expertise and creativity to contribute to innovative web development projects. Concurrently, excelling in a customer-centric role at KFC, demonstrating exceptional customer service and teamwork skills. Actively involved in volunteer roles, showcasing commitment and leadership in community initiatives.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

KFC/Taco Bell
07.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Diploma - Full Stack Web Devlopment

Red River College of Applied Arts, Science And Technology
Winnipeg, MB
09.2024

Skills

  • Database Management
  • Strategy Development
  • VsCode Expertise
  • Computational Skills
  • Technical Supervision
  • Team Coordination
  • Customer Service Orientation
  • Interpersonal Skills

Certification

Google IT Support Professional Certificate (In Progress)

Provider: Google Career Certificates

  • Program Curriculum:

Learnt day-to-day IT support tasks, including computer assembly, wireless networking, program installation, and more.
Mastering end-to-end customer support, covering problem identification, troubleshooting, and debugging.
Gaining hands-on experience with systems like Linux, Domain Name Systems, Command-Line Interface, and Binary Code.

  • Outcomes:

Acquire skills necessary for success in entry-level IT jobs.
Be prepared for roles such as IT Specialist, Tech Support Specialist, and IT Support Specialist.

Timeline

Customer Service Representative

KFC/Taco Bell
07.2023 - Current

Diploma - Full Stack Web Devlopment

Red River College of Applied Arts, Science And Technology

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