Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Care Aide
Nurse Next Door
Winnipeg, MB
03.2024 - Current
Monitored vital signs such as pulse rate, temperature and respiration rate.
Communicated effectively with other healthcare professionals regarding client care plans.
Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
Observed and documented changes in patient's condition including physical and emotional well-being.
Ensured proper documentation of all patient assessments, treatments and medications administered.
Answered call lights promptly in order to meet patient needs in a timely manner.
Administrative Assistant
Red Leaf Transport
Winnipeg, MB
01.2022 - 05.2024
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Updated contact lists regularly when changes occur in employee status or contact information.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Scheduled appointments between clients and customers and internal staff members.
Customer Service Representative
IntouchCX
Winnipeg, MB
01.2022 - 03.2023
Resolved customer complaints promptly and efficiently.
Maintained a high level of professionalism when dealing with difficult customers.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Developed strong relationships with customers by providing personalized assistance and support.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Disability And Community Support Worker
Red River College of Applied Arts, Science And Technology
Winnipeg, MB
12-2021
Medical Administrative Assistant
CDI College
Montreal, QC
08-2020
Nursing
Malwa College Of Nursing
Mehalkalan, Punjab, India
08-2017
Skills
Patient-focused care
Mobility Assistance
Patient Lifting
Care plan implementation
Collecting specimens
Infection control procedures
Direct Patient Care
Medical terminology knowledge
Helping with medication
Basic Life Support
Certification
Registered Nurse with CRNM
BLS (Expires November 2024)
ACLS (December 2025)
Personal Health Information Act (PHIA)
Register Health Care Aide
Timeline
Health Care Aide
Nurse Next Door
03.2024 - Current
Administrative Assistant
Red Leaf Transport
01.2022 - 05.2024
Customer Service Representative
IntouchCX
01.2022 - 03.2023
Disability And Community Support Worker
Red River College of Applied Arts, Science And Technology