Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

KHUSHMEET BHULLAR

Brampton,Canada

Summary

• Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.

• Restaurant service professional with track record of delivering exceptional customer satisfaction. Proven ability to handle high-pressure situations while maintaining positive and welcoming atmosphere. Highly collaborative with focus on teamwork and adaptability, ensuring smooth operations and excellent guest experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

TIM HORTONS
05.2023 - Current
  • Developed positive customer relationships through friendly greeting and excellent service
  • Addressed customer needs, responding to specific requests
  • Worked hard to learn required tasks quickly to maximize performance
  • Processed and retrieved customer special orders
  • Uphold high standards of productivity and quality in operations
  • Followed production orders and company standards to exceed quality scores on consistent basis
  • Participated in and contributed to meetings by sharing concerns and ideas for improvements

Personal Support Worker (Casual Worker)

Edgewater Senior Living
04.2025 - Current


  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.

PSW in training

EDGEWATER SENIOR LIVING
11.2024 - 12.2024
  • Monitored client progress and documented observations accurately in accordance with agency policies.
  • Assisted with daily living activities such as bathing, dressing, grooming and feeding.
  • Performed light housekeeping tasks such as changing linens, laundry and cleaning of client residence.
  • Developed individualized plans of care based on assessments of clients' needs.
  • Worked in cooperation with family and outside providers to meet physical and emotional needs of patient.

PSW in training

SHERIDAN VILLA
09.2024 - 10.2024
  • Provided compassionate care and support to elderly clients in their homes, ensuring their safety, comfort and dignity.
  • Collected vital signs including temperature, pulse rate and blood pressure readings.
  • Demonstrated excellent problem-solving skills when faced with challenging situations involving patients or families.
  • Assisted clients with mobility issues by providing transfers using appropriate equipment.
  • Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
  • Helped patients move in and out of beds, baths and wheelchairs.
  • Served clients regular balanced meals for breakfast, lunch and dinner.
  • Established personal relationships with clients to maintain patient comfort and care.

Customer Fulfillment Centre Associate

AMAZON
08.2021 - 03.2023
  • Achieved productivity and accuracy standards to meet company guidelines
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions
  • Used RF scanner to load totes, pallets and carts onto trucks for customer delivery
  • Fulfilled orders quickly to accomplish challenging daily objectives

Shift Supervisor

TIM HORTONS
09.2019 - 08.2021
  • Manages all areas of operation during scheduled shifts
  • 100% interactions with guests
  • Communications with the management team
  • Ensures quality levels of products
  • Completed opening and closing duties to facilitate business operations
  • Assisted upper management with daily operations to meet standards of service and quality
  • Resolved customer complaints and reported issues to senior management
  • Collaborated with team members to improve performance and implement training updates
  • Planned and managed resources to consistently meet production, quality and cost goals

Sandwich Artist

SUBWAY
05.2019 - 07.2019
  • Provide good service
  • Consider the complaints made by the customers as they help in improving service
  • Give feedback to higher management about the customer service
  • Fulfil all the requirements of the sandwich artist responsibility and tasks
  • Proven track record in managing budgets, personnel, training, and emergency response to mitigate crime, terrorism and threats to public safety
  • Kept customer and food preparation areas clean and well-organized
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction
  • Sanitized food storage and preparation areas to comply with food health and safety requirements
  • Communicated with customer to provide menu offering details and assist with decision-making

Security Guard

G4S
08.2017 - 01.2019
  • Greeted customers and determined their needs and wants
  • Answered customers' queries and concerns
  • Demonstrated live working of items
  • Quoted prices and discounts as well as credit terms
  • Secured personnel and premises by inspecting buildings and patrolling property
  • Addressed problems quickly and reported clear information while working under minimal supervision
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations

Education

Personal Support Worker -

Sheridan College
Mississauga, ON
12.2024

Diploma in General Business

Cambrian Hanson International College
Brampton, ON
08.2018

High School

Sacred Heart Convent School
Rajasthan, India
03.2014

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Customer service and support

Languages

English
Hindi
Punjabi

Certification

Personal Support Worker

First Aid & CPR

Security Guard

Timeline

Personal Support Worker (Casual Worker)

Edgewater Senior Living
04.2025 - Current

PSW in training

EDGEWATER SENIOR LIVING
11.2024 - 12.2024

PSW in training

SHERIDAN VILLA
09.2024 - 10.2024

Assistant Manager

TIM HORTONS
05.2023 - Current

Customer Fulfillment Centre Associate

AMAZON
08.2021 - 03.2023

Shift Supervisor

TIM HORTONS
09.2019 - 08.2021

Sandwich Artist

SUBWAY
05.2019 - 07.2019

Security Guard

G4S
08.2017 - 01.2019

Personal Support Worker -

Sheridan College

Diploma in General Business

Cambrian Hanson International College

High School

Sacred Heart Convent School

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