Khushmeen Kaur
Calgary,Canada
Summary
Motivated and detail-oriented administrative professional with over 3 years of experience managing office functions and supporting team operations. Seeking a legal assistant or administrative position to effectively utilize strong organizational skills and proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, to streamline processes, enhance productivity, and contribute to the overall success of the organization. Committed to delivering high-quality administrative support and fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
LINK CANADA IMMIGRATION
09.2021 - Current
- Manage daily office operations to ensure everything runs smoothly
- Schedule meetings and appointments, coordinate travel plans, preparing agendas and maintain calendars
- Manage phone and email correspondence and handled incoming and outgoing mail and faxes
- Organize and maintain filing systems both physical and digital, ensuring all records are accurate and up to date and ensuring easy access to important documents
- Assist with various projects by conducting research, preparing presentations, and supporting project management tasks by utilizing software like Microsoft Office suite
- Process and manage payments, ensure timely and accurate transactions and Maintain financial records and documentation
- Mailing of files using computerized Waybill
- Scanning, Photocopying & Faxing documents
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Build and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Facilitate timely delivery of special projects to meet organizational and departmental objectives.
- Surpass team goals by partnering with colleagues to implement best practices and protocols.
- Maintain inventory of office supplies and placed orders.
- Other General Office duties as specified from time to time
- Keep Office area Clean & Tidy
Receptionist
LINK CANADA IMMIGRATION
09.2021 - 09.2023
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Confirm appointments, communicate with clients, and updated client records.
- Answer phone promptly and directed incoming calls and direct inquiries to the appropriate staff member
- Manage and maintaine office calendar.
- Provide excellent customer service, addressing inquiries and ensuring a positive experience for all visitors
- Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assist in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Handle cash transactions and maintain sales and payments records accurately.
- Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrate strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintain confidentiality of information regarding clients and company
- Maintain visitor log for entering and leaving facility for security purposes.
- Assist in event planning and execution, ensuring seamless operation of company functions.
- Facilitate positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Reduce waiting times for visitors by implementing more efficient check-in process.
- Handle incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Maintain a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Team Associate
Sanjha Punjab Grocery Store
06.2020 - 08.2021
- Assist customers by answering questions and providing product information to enhance their shopping experience
- Stock shelves and ensure products are organized and displayed attractively for easy access
- Operate cash registers, process transactions accurately, and handle cash responsibly
- Maintain cleanliness and organization in the store, including aisles, checkout areas, and restrooms
- Collaborate with team members to ensure efficient store operations and a positive shopping environment
- Maintain good relationships with customers
- Served as a packing supervisor and performed following duties:
- Supervise and coordinate the packing team to ensure efficient and accurate packing of grocery items
- Train new team members on packing procedures and safety protocols to maintain high standards
- Monitor packing operations to ensure compliance with quality and safety standards
- Conduct regular inspections of packed items to verify accuracy and prevent errors
- Collaborate with management to optimize packing processes and improve overall efficiency
- Maintained productive, efficient approach to all tasks.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Monitored and verified merchandise for proper prices and labels.
Education
Legal Assistant Diploma - Law
Bow Valley College
Calgary, AB08.2021
Certificate In Microsoft Suite - Microsoft Suite
NIIT
Amritsar, India11.2019
High School - Medical
Disciplined Disciples International School
Amritsar, India 03.2019
Skills
- Detail-Oriented Data Management
- Administrative Oversight
- Skilled in Document Formatting with Microsoft Word
- Front Office Operations
- Time Management Expertise
- Effective Call Management
- Administrative Support
- Engaging Audience Communication
- Strategic Leadership
- Executive Support Expertise
- Strong Organizational Abilities
- Effective Problem-Solving
- Skilled in Prioritizing Tasks
- Proficient Analytical Skills
- Strong Verbal Communication
- Data Entry Proficiency
- Efficient Typist: 40-50 WPM Speed
- Effective Communication Skills
- Self-Motivated Professional
- Analytical Decision Making
- Strong Expertise in Microsoft Office Applications
- Independent Work Proficiency
- Rapid Skill Acquisition
- Strong Interpersonal Skills
- Results-Driven
- Detail-Oriented Focus
- Calendar Coordination
- Supportive Team Member
- File System Organization
- Proficient in Managing Dynamic Workloads
Languages
English
Full Professional
Additionalinformation - Availability
Available to work flexible hours, including evenings and weekends, to meet the needs of the organization.
Timeline
Administrative Assistant
LINK CANADA IMMIGRATION
09.2021 - Current
Receptionist
LINK CANADA IMMIGRATION
09.2021 - 09.2023
Team Associate
Sanjha Punjab Grocery Store
06.2020 - 08.2021
Legal Assistant Diploma - Law
Bow Valley College
Certificate In Microsoft Suite - Microsoft Suite
NIIT
High School - Medical
Disciplined Disciples International School
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