Supreet Kaur

• Booking of 3rd party installers and deliveries for customers
• Handles Customers' exchange orders
• Multi task by using 3 software simultaneously : SYSPRO , ZENDESK & MYBOB
• Calls customer and book the deliveries
• Handles customers' queries by receiving the calls from Zendesk
• Report the status to Supervisor and daily report to manager
• Familiar with the software name STORM

• Updated reports, managed accounts of customers and generated reports for company database
• Call customers to schedule their appointments
• Handled AR/AP of the company
• Prepared work orders and invoices for the customers
• Keep the record for the company's liabilities
• Filled PST and Payroll for the company
• Familiar with software: TRS SYSTEM AND ITS PAYROLL EXTENSION

• Edited and proofread technical documents for accuracy and consistency.
• Organized mate1ial to research and complete writing tasks.
• Developed detailed technical documents and user guides for technical products.
• Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
• Prepared students for their interviews and make sure they have required knowledge about it.

• Maintained personnel records and updated internal databases to support document management
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
• Collected, validated, and distributed information to employees
• Computerized office activities, maintained customer communications, and tracked records through delivery
• Coordinated with human resources department to handle payroll and personnel database
• Completed forms and reports to facilitate admission, transfer or discharge

• Contacted prospective and registered candidates to submit required documents and payments
• Monitored candidates in order to invigilate during tests to reduce violation of test conditions
• Supervised staff to carry out respective duties and adhere to code of practice and personal covenant
• Completed and maintained test records to comply with test partner agreements
• Designed or used assessments to monitor student learning outcomes