Khushkamal Kaur Ranu
Toronto
Summary
Highly organized and detail-oriented professional with a strong analytical mindset and a drive to exceed expectations. Skilled in data analysis, strategic problem-solving, and administrative support. Adept at coordinating meetings, managing projects, and enhancing operational efficiency. Proven ability to provide exceptional customer service and support to both internal and external stakeholders.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
TD securities
Toronto
08.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Maintained inventory of office supplies and placed orders.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Scheduled office meetings and client appointments for staff teams.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Front Desk Agent
Monte Carlo Inns
Mississauga
10.2019 - 07.2022
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Coordinated with vendors for repair and maintenance of hotel.
- Developed and maintained positive relationships with guests for satisfaction.
- Kept accounts in balance and ran daily reports to verify totals.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Answered phone within 30 seconds throughout shift, closely following strict guidelines for customer service and satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Trained new staff members in customer service techniques and hotel operations.
Education
Diploma - Early Childhood Education
Northern College At Pures
Scarbrough10-2022
Some College (No Degree) - Diploma in Computer Applications
Super Shine Computer Academy
Punjab,India01-2018
Certification
- Dispatch and Load Broker
Timeline
Administrative Assistant
TD securities
08.2022 - Current
Front Desk Agent
Monte Carlo Inns
10.2019 - 07.2022
Diploma - Early Childhood Education
Northern College At Pures
Some College (No Degree) - Diploma in Computer Applications
Super Shine Computer Academy
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