To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Cashier
Real Canadian Superstore
11.2022 - Current
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Worked closely with shift manager to solve problems and handle customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service
Bootsma Bakery
05.2022 - 10.2022
Worked hard and honestly to meet daily criteria of bakery
Opened and closed bakery
Provided exemplary customer service on each field visit to deliver exemplary customer service.
Developed deep relationship with regular clients
Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings
Managed approximately more than 30-40 incoming calls, emails and faxes per day from customers.
Banking Associate
Bank Of India
02.2021 - 04.2022
Accelerated account opening process for new clients by ensuring accurate documentation and smooth onboarding experience, contributing to increased client satisfaction rates.
Increased cross-selling opportunities through proficiently identifying client needs and recommending appropriate financial products.
Exceeded sales targets through proactive outreach efforts, promoting bank offerings to new and existing clients.
Fostered strong client relationships, providing personalized service and maintaining open communication channels.
Strengthened teamwork among colleagues by collaborating on projects, sharing knowledge, and supporting fellow associates in their tasks.
Improved customer retention rates with tailored financial advice, helping clients achieve their short-term goals while planning for long-term success.