Summary
Overview
Work History
Education
Skills
Timeline
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Khushi Singh

Surrey,BC

Summary

Personable and energetic front office administrator committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Bookkeeper/Front Office Administrator

Advanced Professional Services
06.2023 - 03.2024
  • Maintained electronic and paper filing systems for easy retrieval of information
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
  • Tracked office supplies and restocked low items to keep team members on-task and productive
  • Completed payroll for employees and maintained detailed records of procedures
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
  • Maintained and processed invoices, deposits, and money logs
  • Reconciled and corrected issues with financial records
  • Established QuickBooks accounting system to reflect accurate financial records
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses
  • Streamlined bookkeeping procedures to increase efficiency and productivity.

Front Desk Receptionist

H & R Block
01.2023 - 05.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Office Administrator

IRA Immigration
03.2022 - 10.2022
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

Education

Associate Of Arts - Psychology

Kwantlen Polytechnic University

Skills

  • Business Administration
  • Staff and Conflict Management
  • Customer Assistance
  • Active Listener
  • Multitasking
  • Problem-Solving
  • Leadership and supervision
  • Time Management
  • Administrative Support

Timeline

Bookkeeper/Front Office Administrator

Advanced Professional Services
06.2023 - 03.2024

Front Desk Receptionist

H & R Block
01.2023 - 05.2023

Office Administrator

IRA Immigration
03.2022 - 10.2022

Associate Of Arts - Psychology

Kwantlen Polytechnic University
Khushi Singh