Khushi Rana
Surrey,BC
Summary
Dynamic and results-oriented professional with a proven track record in customer service and sales management. Excelled at Just Dial Limited by expanding the customer base and fostering trust-based relationships, leading to increased repeat business. Skilled in cash handling and communication, demonstrating the ability to interact effectively with diverse teams and clients. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
All Way Traffic Comapny
11.2023 - Current
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Accurately operated cash register to process customer payments.
- Worked front counter, drive-thru and other areas.
Crew Member
MAC Donalds
05.2023 - 11.2023
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Accurately operated cash register to process customer payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Sales Representative
Just Dial Limited
07.2022 - 04.2023
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Expanded customer base through cold calling, networking, and relationship building.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
Masters In Business Administration - Business
University Canada West
Vancouver, BC10.2024
Bachelor Of Business Administration - Management
Kurukshetra University
Kurukshetra, India09.2022
Skills
Cash handling
Interact with others easily and spectacularly Customer handling
Morning and night shifts both are preferred
Communication skills
Punctual to the time and responsible toward work Availability Monday Tuesday Wednesday
Thursday Friday Saturday Sunday Evening All time All time All time All time Evening Evening
Quickly learn new things and get adaptive to the environment Reliability
Handle different types of people Teamwork
Cashiering
Organizational skills
Excellent team player as well as can work independently also Hardworking
Food preparation
Work with passion and dedication Adaptive
Customer service
Microsoft Office
Telemarketing
Sales Management
Cold Calling
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Additional Information
Availability:- Full time
Timeline
Crew Member
All Way Traffic Comapny
11.2023 - Current
Crew Member
MAC Donalds
05.2023 - 11.2023
Sales Representative
Just Dial Limited
07.2022 - 04.2023
Masters In Business Administration - Business
University Canada West
Bachelor Of Business Administration - Management
Kurukshetra University
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