Khushi Prajapati

Organize and facilitate recreational and wellness programs for residents in a long-term care setting, promoting physical activity and social engagement. Collaborate closely with healthcare staff to support resident wellbeing and individual care plans. Maintain activity documentation and ensure a safe, inclusive, and respectful environment for all residents.

Manage front desk operations in a busy medical clinic, including scheduling appointments, registering patients, and updating records using Med Access EMR. Process physician billings, insurance claims, and patient payments while ensuring accurate documentation and confidentiality. Support physicians with daily administrative tasks and coordinate patient flow to maintain an organized and efficient clinic environment.

Provided customer service in a fast-paced retail environment, assisting clients with product selection, troubleshooting, and technical support. Handled transactions, resolved concerns professionally, and worked collaboratively with team members to meet performance goals while maintaining organized front-end operations.