Khushi Patel
Toronto,ON
Summary
Polished in managing fast-paced work, inspecting shipments, and resolving issues with vendor representatives. Strong records management and planning abilities further enhance capabilities in this role. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
3
3
years of professional experience
Work History
Crew Member
Subway Sandwiches
09.2023 - Current
- Maintained a high customer satisfaction rating of 95% through friendly service and attention to detail
- Consistently received positive feedback and compliments from customers for exceptional service
- Maintained strict adherence to Subway’s quality standards, contributing to a 10% increase in repeat customers
- Played a key role in training new employees, helping them to quickly reach proficiency.
Senior Administrative Support Specialist
Maple Logistics Ltd.
11.2021 - 10.2022
- Maintained detailed records of shipments, including tracking numbers, shipping costs, and delivery dates, resulting in a 95% on-time delivery rate & Optimized packing processes, increasing efficiency by 20%.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Optimized communication flow within the organization, coordinating cross-functional teams and projects.
- Assisted in the preparation of high-quality presentations, reports, and other materials for internal and external audiences.
- Demonstrated initiative in identifying areas for improvement within existing workflows leading to greater efficiency across departments.
- Reduced operational costs with effective budget management and resource allocation strategies.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Prepared project documents, reports, and brochures.
Education
Bachelors of Business Administration (Project Management) -
Yorkville University
09.2025
Skills
- Customer service
- WHM
- Project planning
- Microsoft Office
- Supply Management
- Supplier Relationship Management
- Transportation Management
- Operational Reporting
- Clerical Support
- Project Coordination
- Onboarding and Orientation
- Documentation And Reporting
Timeline
Crew Member
Subway Sandwiches
09.2023 - Current
Senior Administrative Support Specialist
Maple Logistics Ltd.
11.2021 - 10.2022
Bachelors of Business Administration (Project Management) -
Yorkville University
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