Khushi Karnwal
Edson
Summary
Professional with robust background in scheduling and coordination, skilled in optimizing workflows and ensuring efficient resource allocation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in time management, communication, and conflict resolution, making reliable asset in fast-paced environments. Known for maintaining high standards and delivering consistent, impactful outcomes.
Overview
2
2
years of professional experience
Work History
Office and Scheduler
Just Like Family Home Care
03.2024 - 03.2025
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
Manager in Training Supervisor
Urban Behaviour
03.2023 - 03.2024
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
- Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
- Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
Office Administrative Assistant
International Credit Experts
01.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
Education
2 Year Diploma - Computer And Information Sciences
Alpha College of Business And Technology
Toronto, ON01-2023
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Customer service
- Critical thinking
- Teamwork and collaboration
- Schedule coordination
- Schedule management
- Telephone etiquette
- Staff coordination
- Call management
- Payroll processing
- Microsoft Office Suite
- Timesheet management
- Documentation proficiency
Languages
French
Limited Working
Timeline
Office and Scheduler
Just Like Family Home Care
03.2024 - 03.2025
Manager in Training Supervisor
Urban Behaviour
03.2023 - 03.2024
Office Administrative Assistant
International Credit Experts
01.2023 - 03.2024
2 Year Diploma - Computer And Information Sciences
Alpha College of Business And Technology
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