Khushi Kafle
Brampton,ON
Summary
Dynamic and engaging professional with a proven track record in food service, exemplified during time at Saroor Fine and Dine. Excelled in order management and customer satisfaction, boosting sales through upselling and fostering loyal relationships. Skilled in food inspection and delivery, ensuring quality and efficiency. Demonstrates exceptional communication and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
Certification
Work History
Server
Saroor Fine and Dine
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Host
Bombay Blue Indian Hakka and Cuisine
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Answered customer questions about hours, seating, and menu information.
Waitress Trainee
Tadka King
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
Cashier
Sharmz Mediterranean Restraunt
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Cashier Helper
Angeethi Dhaba
- Helped customers complete purchases, locate items, and join reward programs.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Answered questions about store policies and addressed customer concerns.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Retrieved items for customers and verified prices.
- Removed trash, swept, and mopped floors for professional appearance.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Education
Bachelor of Science - Computer Science
Algoma University
Brampton, ON12.2028
Skills
- Food Running
- Food inspection
- Order Management
- Food Delivery
- Flexible and Adaptable
- Time Management
- Friendly, Positive Attitude
- Quality Assurance
- Customer Service
- Dependable and Responsible
- Calm Under Pressure
- Multitasking Abilities
Languages
English
Full Professional
Hindi
Full Professional
Certification
Completed Smart-Serve Certifications.
Completed Barista Training.
Availability
I am available to work on all days and I am very flexible about the start and end times on those days.
Timeline
Server
Saroor Fine and Dine
Host
Bombay Blue Indian Hakka and Cuisine
Waitress Trainee
Tadka King
Cashier
Sharmz Mediterranean Restraunt
Cashier Helper
Angeethi Dhaba
Bachelor of Science - Computer Science
Algoma University
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