Khushi Jagtap
Abbotsford,BC
Summary
As a highly motivated and dedicated college student, I'm enthusiastic about utilizing my academic expertise and exceptional work ethic to excel in a part-time position. With a demonstrated history of successfully managing both academic responsibilities and extracurricular engagements, I have full confidence in my capacity to make a valuable contribution to your team while upholding my academic obligations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Receptionist
Geeta's Salon
01.2023 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Communicated with spa team members if clients canceled or changed appointment times.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Promoted business loyalty by fostering positive customer relationships.
- Introduced new beauty products to consumers by informing clients about use and benefits.
Customer Service Representative
Reliance
05.2022 - 09.2022
- As a student working as, Supermarkets, I helped customers, managed cash registers, processed returns, restocked shelves, promoted products, and ensured the store stayed clean and organized
- This job allowed me to balance work with my studies and develop valuable customer service skills.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Tracked customer service cases and updated service software with customer information.
Marketing Intern
MyCaptain
11.2021 - 02.2022
- As a Marketing Intern at MyCaptain, my primary role was to actively engage with potential customers and promote the various educational courses offered by the company
- My responsibilities included:
- Engaged with potential customers through social media, email, and direct communication
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Monitored web traffic to analyze website performance.
- Presented course benefits and suitability to interested ch:
- Course
- Promotion: individuals
- Customer Education: Provided course information and addressed queries
- Relationship Building: Established positive connections with prospects
- Sales Conversations: Persuasively highlighted course advantages.
Education
Bachelor's - Computer Information Systems
University of Fraser Valley
Abbotsford, BC09.2025
Skills
- Product and Service Sales
- Customer Accounts Management
- Check Processing Software
- Employee Evaluation
- Customer Transactions
- Maintaining Guest Records
- Performance Strategies
- Professional Relationships
- Customer Experience
- Compute Bills
- Monitor Security
- Customer Experience
- Compute Bills
- Monitor Security
- Security awareness
- Customer Experience
- Compute Bills
- Monitor Security
Additional Information
Availability :-
- Monday -Open
- Tuesday-8:00am-12:00pm
- Wednesday-1:00pm - to closing
- Thursday-5:00pm - to closing
- Friday-8:00am-12:00pm
- Saturday-Open
- Sunday - Open
Timeline
Receptionist
Geeta's Salon
01.2023 - 06.2023
Customer Service Representative
Reliance
05.2022 - 09.2022
Marketing Intern
MyCaptain
11.2021 - 02.2022
Bachelor's - Computer Information Systems
University of Fraser Valley
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