Khushi Harmilapi
Victoria,BC
Summary
Hardworking and reliable with strong ability in performance management and communication. Highly organized, proactive and punctual with team-oriented mentality. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Victoria Event Center (Non-profit organization)
Victoria, BC
02.2022 - 04.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Sales Associate
Chai Fashions
Victoria, BC
06.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained new sales employees on effective sales, service and operational strategies to maximize team performance.
- Surpassed daily sales goals 40% by cross-selling clothes and promoting additional products.
Cashier/Sales Representative
Bulk Barn
Victoria, BC
06.2020 - 06.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Noted damaged items and incorrect pricing to supervisor.
- Reported suspicious behavior, incidents and theft to support loss prevention.
Education
Diploma - Acting For Film, TV And Theatre
Victoria Academy of Dramatic Arts
Victoria, BC05.2023
Certificate - Business Administration
Camosun College
Victoria, BC07.2022
Skills
- Business Planning
- Positive Reinforcement Strategies
- Communication skills
- Data evaluation
- Team Collaboration
- Time Management
Certification
- Movement Oriented Training by Rajat Bakshi, The world dance school - 2017-2019
- Indian Classical (Bharatnatium)- from Nritya prabha- 2007- 2014
- Intermediate grade drawing- 2014
- Elementary grade drawing- 2013
Volunteer Experience
Vibestreet Dance Studio January 2021- March 2021
- Handling students needs
- Leading sessions
- Handling the fees and payments
- Keeping the studio clean, sanitized and hygienic
Tutor of Summer Dance Camp May 2018
- Training and supervising students
- Maintenance of the workspace
- Organizing schedules for classes
- Monitoring students progress
Front desk -Nritya Shakti Studio (Dance) March 2017- December 2017
- Attending calls
- Scheduling studio occupancy
- Interacting with customers
- Setting appointments
languages
English
Hindi
Sanskrit
Timeline
Barista
Victoria Event Center (Non-profit organization)
02.2022 - 04.2022
Sales Associate
Chai Fashions
06.2021 - 04.2022
Cashier/Sales Representative
Bulk Barn
06.2020 - 06.2021
Diploma - Acting For Film, TV And Theatre
Victoria Academy of Dramatic Arts
Certificate - Business Administration
Camosun College
- Movement Oriented Training by Rajat Bakshi, The world dance school - 2017-2019
- Indian Classical (Bharatnatium)- from Nritya prabha- 2007- 2014
- Intermediate grade drawing- 2014
- Elementary grade drawing- 2013
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