Experienced front desk professional adept at providing exceptional customer service and managing administrative tasks efficiently. Proven ability to create a welcoming environment and handle inquiries professionally and tactfully.
Overview
2
2
years of professional experience
Work History
Cashier
Adonis Merchandise
04.2023 - 04.2024
Provided exceptional customer service as a Cashier for Adonis Merchandise for one year
Provided a friendly, supportive, and effective service to our clients
During the checkout process, I often interacted with customers and answered questions related to products and store policies
According to the store policy, returns, exchanges, and refunds were handled
This included checking receipts, verifying the condition of returned goods, and processing refunds or store charges
Counted cash at the beginning and end of shifts to ensure accuracy and balance the cash register
If necessary, I assisted with further tasks such as preparing store opening and closing procedures.
Data Entry Analyst
PPSA Canada
08.2023 - 10.2023
Proficiently entered and managed data with a high level of accuracy and attention to detail, ensuring data integrity and reliability
Verify, and maintain large volumes of information, meeting stringent deadlines consistently
Collaborated effectively with team members to streamline data entry processes, resulting in improved efficiency and productivity
Demonstrated strong organizational skills in prioritizing tasks and managing workload effectively during the tenure as a data entry analyst.
Front Desk
Labels Canada
10.2022 - 04.2023
Interacted with customers in a professional and courteous manner, ensuring a positive experience
Responded to customer inquiries via phone, email, and in-person, providing accurate information and solutions
Processed transactions, handled cash, and maintained accurate records
Resolved customer complaints and escalated issues as needed to ensure satisfaction.
Education
Associate of Applied Science - Software Engineering Technician
Centennial College
Toronto, ON
04.2024
Skills
Communication
Customer Service
Organization
Teamwork
Problem Solving
Computer Proficiency
Attention to detail
Adaptability
Kind and Positive Attitude
Multitasking
Honest
Professionalism
Timeline
Data Entry Analyst
PPSA Canada
08.2023 - 10.2023
Cashier
Adonis Merchandise
04.2023 - 04.2024
Front Desk
Labels Canada
10.2022 - 04.2023
Associate of Applied Science - Software Engineering Technician