Khushdeep Rani
Surrey,BC
Summary
Dynamic professional with a proven track record in staff supervision and critical thinking, honed at SUBWAY® Restaurants and other notable companies. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional complaint handling and Microsoft PowerPoint skills. Cultivated long-term client relationships and mentored teams for peak performance.
Overview
6
6
years of professional experience
Work History
Food Service Supervisor
SUBWAY®Restaurants
05.2021 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Ordered new supplies and food to maintain service levels.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
Sales Associate
7-eleven
12.2020 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Support Worker
Hilton Villa Care Centre
09.2019 - 12.2020
- Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
- Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Admission Executive
Grey Matters Education
06.2018 - 11.2018
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Established long-term client relationships through consistent delivery of high-quality products and services.
Education
High School Diploma -
Justice Institute of British Columbia
New Westminster, BC05-2021
MBA - Finance
Northwest Institute of Engineering And Technology
Moga, Punjab05-2018
BBA - Management
Ideal Institute of Management & Technology
Moga, Punjab05-2016
Skills
- Staff supervision
- Active listening
- Critical thinking
- Data entry
- Customer service
- Complaint handling
- Product knowledge
- Call management
- Team development
- Documentation
- Microsoft PowerPoint
- Data collection
- Administrative support
- Punjabi translation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 7 staff members.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balancePersonal development programsHealthcare benefitsCareer advancementPaid sick leaveCompany CultureTeam Building / Company RetreatsStock Options / Equity / Profit SharingWork from home optionPaid time off401k matchInterests
Making videos
Organising
Continuous learning and improvement
Personal development
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Food Service Supervisor
SUBWAY®Restaurants
05.2021 - Current
Sales Associate
7-eleven
12.2020 - 05.2021
Support Worker
Hilton Villa Care Centre
09.2019 - 12.2020
Admission Executive
Grey Matters Education
06.2018 - 11.2018
High School Diploma -
Justice Institute of British Columbia
MBA - Finance
Northwest Institute of Engineering And Technology
BBA - Management
Ideal Institute of Management & Technology
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