Khushdeep Singh
Winnipeg,MB
Summary
Hardworking employee enthusiastic about learning customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
CASHIER TEAM LEAD
Elements -The Restaurant
Winnipeg, MB
08.2022 - Current
- Scan goods and ensure pricing is accurate
- Prepared cash deposits and balanced store safe for opening and closing of business
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply
- Collect payments using POS system and cash operations
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
SUPERVISOR
SK Security Services
Winnipeg, MB
07.2022 - Current
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Secure premises and personnel by regularly patrolling property
- Complete reports by accurately reporting observations, incidents, and surveillance activities
- Control access to establishments, operate security control-room equipment and patrol assigned areas to guard against theft, vandalism and fire
- Issue passes and direct visitors to appropriate areas. Supervised property entrances and exits and monitored employee safety
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
DELIVERY DRIVER
Amazon Inc
Winnipeg, MB
11.2022 - Current
- Transported and safely delivered items to prevent damage or loss
- Navigated routes with relevant map programs and GPS systems
- Handled merchandise in accordance with product handling standards
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Delivered rush merchandise on tight schedules to meet customer targets.
CASHIER
Giant Tiger
Winnipeg, MB
04.2022 - 09.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained current knowledge of store promotions and highlighted sales to customers
- Accepting payments, processed POS transactions, including checks, cash and credit purchases or refunds
- Quickly and accurately counted drawers at start and end of each shift
- Helped customers complete purchases, locate items, complaints and join reward programs.
STORE ASSOCIATE
Easy Day
Bathinda, India
10.2020 - 02.2022
- Maintained clean and organized storefront that aligns with company's image
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Monitor store displays and keep all areas well-stocked
- Make managers aware of items that have sold out or need ordering
- Handle monetary transaction of customers making purchases
- Assist in stocking and organizing of stockroom.
Education
Bachelor of Science - Biochemistry With Minor in Mathematics
University of Winnipeg
Winnipeg, MB08.2025
Skills
- Teamwork - Excellent team player with focus on collaboration, team building and customer relations
- Responsible for handling cash at Point of Sales (POS) and Telephone orders
- Sales Quota Achievement
- Additional skills: Punctuality, Adaptability, Positive Attitude, ability to carry heavy weight items (60lbs)
- Prioritization, Multitasking, and problem-solving abilities in fast Paced environment
- Technical skills : Microsoft Office, Data Entry
- Flexible Schedule
- Complaint Resolution
- Customer Service
- Credits and Refunds
- Customer Relations
- Problem Solving
- Cash Register Operations
- Employee Training
Accomplishments
- Valid Class 5F driver's licence with clean abstract Valid professional Security Guard Licence
- Clean Criminal Record and a negative Child Abuse Registry Check
- Valid Manitoba Smart Choices certification
- Languages
- Fluent in English, Hindi, and Punjabi language.
Timeline
DELIVERY DRIVER
Amazon Inc
11.2022 - Current
CASHIER TEAM LEAD
Elements -The Restaurant
08.2022 - Current
SUPERVISOR
SK Security Services
07.2022 - Current
CASHIER
Giant Tiger
04.2022 - 09.2022
STORE ASSOCIATE
Easy Day
10.2020 - 02.2022
Bachelor of Science - Biochemistry With Minor in Mathematics
University of Winnipeg