Overview
Work History
Skills
Languages
Education
Summary
Timeline
Generic

Bhumika Solanki

Retail & Wholesale Trade Manager
Prince Rupert,BC

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Retail & Wholesale Trade Manager

Chevron
Terrace, British Columbia
03.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Retail Store Manager

Patanjali Store
Delhi, Delhi
02.2022 - 03.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.

Senior Associate

Personiv
Gurugram, Haryana
08.2018 - 02.2022
  • Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
  • Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
  • Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
  • Championed best practices in quality assurance, consistently delivering error-free work products that exceeded client expectations.
  • Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
  • Assigned tasks to lower-level personnel based on qualifications and skills set.
  • Conducted in-depth research to inform decision-making processes and support strategic planning initiatives.
  • Managed customer relations through communication and helpful interactions.
  • Created solutions for customers to satisfy specific needs, quality and budget.

HR Assistant

HST Staffing Solutions
Delhi, Delhi
09.2017 - 08.2018
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Maintained office supplies, distributed mail and processed invoices for payment.
  • Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
  • Oversaw and managed hiring process and assisted human resources.
  • Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
  • Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Monitored and analyzed employee satisfaction survey results.
  • Tracked various statistics and kept detailed records to support human resources department.

Skills

  • Employee Performance Evaluations
  • Logistics Process Improvement
  • Customer Needs Assessments
  • Account Servicing
  • Customer Relationship Management
  • Visual Merchandising
  • Trade Requirements
  • Problem Anticipation and Resolution
  • Computer Proficiency
  • Superior Work Ethic
  • Business Administration
  • Product Knowledge
  • Loss Prevention Goals Monitoring
  • Account and Territory Management
  • CRM Software
  • Market and Competitive Analysis
  • People Management
  • Retail Merchandising
  • Profit and Revenue-Generating Strategies

Languages

English
Professional Working

Education

Bachelor of Arts - Humanities

Sabarmati University
Ahmedabad, Gujarat
07.2014 - 07.2017

Graduate Certificate - Library Science

Subharti University
Meerut, UP
01.2019 - 12.2019

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Timeline

Retail & Wholesale Trade Manager

Chevron
03.2023 - Current

Retail Store Manager

Patanjali Store
02.2022 - 03.2023

Graduate Certificate - Library Science

Subharti University
01.2019 - 12.2019

Senior Associate

Personiv
08.2018 - 02.2022

HR Assistant

HST Staffing Solutions
09.2017 - 08.2018

Bachelor of Arts - Humanities

Sabarmati University
07.2014 - 07.2017

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Bhumika SolankiRetail & Wholesale Trade Manager