Khushdeep Kaur
Fergus ,Ontario
Summary
Dynamic Supervisor with a proven track record at Tim Hortons, excelling in team management and customer service. Enhanced productivity through strategic planning and effective problem-solving, achieving improved customer satisfaction. Skilled in training and mentoring staff while adhering to safety protocols, fostering a collaborative and efficient work environment.
Overview
3
3
years of professional experience
Work History
Supervisor
Tim Hortons
810 Saint David Street Fergus,On
07.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Receiving Associate
Amazon
Bolton, ON
02.2022 - 06.2022
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Receiving Associate
Voila by Sobeys
Vaughan, ON
12.2021 - 02.2022
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
Education
Senior Secondary
GTB SR SEC SCHOOL
Ludhiana, Punjab04.2015
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Strategic planning
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Supervisor
Tim Hortons
07.2022 - Current
Receiving Associate
Amazon
02.2022 - 06.2022
Receiving Associate
Voila by Sobeys
12.2021 - 02.2022
Senior Secondary
GTB SR SEC SCHOOL