Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Khushdeep Kaur

Fergus ,Ontario

Summary

Dynamic Supervisor with a proven track record at Tim Hortons, excelling in team management and customer service. Enhanced productivity through strategic planning and effective problem-solving, achieving improved customer satisfaction. Skilled in training and mentoring staff while adhering to safety protocols, fostering a collaborative and efficient work environment.

Overview

3
3
years of professional experience

Work History

Supervisor

Tim Hortons
07.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Receiving Associate

Amazon
02.2022 - 06.2022
  • Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
  • Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Receiving Associate

Voila by Sobeys
12.2021 - 02.2022
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.

Education

Senior Secondary

GTB SR SEC SCHOOL
Ludhiana, Punjab
04.2015

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Complex Problem-solving
  • Strategic planning

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Supervisor

Tim Hortons
07.2022 - Current

Receiving Associate

Amazon
02.2022 - 06.2022

Receiving Associate

Voila by Sobeys
12.2021 - 02.2022

Senior Secondary

GTB SR SEC SCHOOL

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Khushdeep Kaur