Khushdeep Kaur
Edmonton,AB
Summary
Assistant manager with 3+ years of experience managing retail operations. Adept at implementing effective merchandising strategies, improving customer retention, and generating sales. Strong background in customer service, shrink control, and loss prevention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
TJX Canada (Marshalls)
02.2022 - Current
- Develop and implement back-of-house policies and procedures, which includes management and processing of trucks and merchandise to the sales floor.
- Oversee the daily operations of the store, managing inventory, store supplies, front-end efficiency and customer service.
- Performed Opening and closings of the store.
- Recruited and screened qualified potential employees.
- Performed scheduling for the team as well as for training team too.
- Resolved customers problems and ensure maximum customer satisfaction.
- Implemented systems and procedures to increase sales and positive work environment.
Security Guard
Backwoods Security Services LP
10.2022 - 01.2024
- Inspect and patrol the sites at River Cree Casino.
- Manage large crowds and offers advice and instructions while working on concerts at River Cree Venue Report for suspicious behaviors and activities to River Cree Casino Security and Peace officers.
- Report making, prevent and monitor exits and entries.
- Provide security services on public events like in Ukraine festival and by wrist banding stamping on events.
Keyholder
TJX Canada
06.2019 - 01.2022
- Oversaw store operations by counting cash drawers, supervising staff and answering team quarries.
- Performed opening and closings of the store alone.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
- Performed Safe verification.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Performed Health and Safety inspections, lead the committee meetings and applied loss prevention techniques.
Education
BBA - Accounting
NAIT
Edmonton, AB04-2026
Diploma - Business Administration
NorQuest College
Edmonton, AB04.2019
High School Diploma -
MRM Public School
04.2015
Skills
- Verbal and Written Communication
- Managing Operations and Efficiency
- Hiring and Training
- Technical
- Microsoft and excel expert
- Customer Service
- Payroll
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native/ Bilingual
Certification
- First Aid and CPR Level C and AED
- Dispatch Certificate
Timeline
Security Guard
Backwoods Security Services LP
10.2022 - 01.2024
Assistant Manager
TJX Canada (Marshalls)
02.2022 - Current
Keyholder
TJX Canada
06.2019 - 01.2022
Diploma - Business Administration
NorQuest College
High School Diploma -
MRM Public School
BBA - Accounting
NAIT
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