KHUSHDEEP KAUR
Niagara Falls,ON
Summary
Looking forward to apply the learning of the course [business management human resources] in actual organizational setting and contributing in company's success and develop personal skills by gaining experience in a prestigious organization.
Overview
4
4
years of professional experience
Work History
Staff Coordinator
Photoplus Inc, Skylon Tower
Niagara Falls, ON
01.2023 - Current
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated with human resources department to handle payroll and personnel databases.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Advocated for staff members, helping to identify and resolve conflicts
- Assisted with writing job postings and job descriptions for boards
Customer Service Representative and Sales Associate
Tower
Niagara Falls, ON
03.2022 - Current
- Train new employees, manage sales and deal with customers along with handling software since last 6 months(April)
- Led operation of different software, obtained information regarding photo editing tools in efficient digital way in 4 months of April
- Greeting customers and providing guest services since last 1 year and looking after daily sales operations
- Promoted available products and services to customers during service, account management, and order calls
- Educated customers about billing, payment processing and support policies and procedures
Dietary Aide
Emerald Retirement Residence
Niagara Falls, ON
01.2022 - 03.2022
- Educated patients on nutrition management.
- Followed all food safety regulations while preparing meals for patients.
- Conducted one-on-one nutritional counseling sessions with residents.
- Participated in nutrition research projects and programs
- Served meals to residents in accordance with established schedules and dietary procedures
Call Centre Customer Care Representative
Eternal University
Sirmour, Himachap Pradesh, India
03.2019 - 06.2019
- At eternal university for 3 months , Baru Sahib, ]
- Promoted university courses in rural areas for 3 months before new college year started
- Answered clients questions and resolved up to 85% issues regarding university proceeding on behalf of administrative department
- Strengthened communication skills through regular interactions with others
Education
Post Graduation Diploma - Business Management Human Resources
Lambton College
Mississauga04.2023
Bachelor of Science - Psychology
Eternal University
Himachap Pradesh, India08.2020
Skills
- Hard-working and honest
- Able to deal with challenging scenarios
- Capable of adjusting in diverse cultural work environment
- Better communication and interpersonal skills
- Darkroom photo-editing software and camera handling skills
- Team management and leadership skills
- Dealing customers
- Retail Sales Customer Service
- Active Listening
- Sales Expertise
- Staff Training
- Customer Relations
- Order Processing
- Team Development
- Customer Consulting
Timeline
Staff Coordinator
Photoplus Inc, Skylon Tower
01.2023 - Current
Customer Service Representative and Sales Associate
Tower
03.2022 - Current
Dietary Aide
Emerald Retirement Residence
01.2022 - 03.2022
Call Centre Customer Care Representative
Eternal University
03.2019 - 06.2019
Post Graduation Diploma - Business Management Human Resources
Lambton College
Bachelor of Science - Psychology
Eternal University
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