KHUSHBU SURVE
Ontario ,Canada
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Client Advisor
Royal Bank of Canada, RBC
10.2023 - Current
- Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.
- Contributed to company growth by identifying new business opportunities and cross-selling services.
- Adhered to AML/BSA requirements, audit procedures, and other regulated banking activity.
- Maintained up-to-date knowledge of regulatory changes, ensuring compliance in all advisory activities.
- Managed sensitive client information with utmost confidentiality, building trust and loyalty.
Talent Acquisition Specialist
Arrow Workforce Solutions
08.2021 - 10.2023
- Developed recruiting strategies to identify qualified candidates and build network
- Operated and maintained applicant tracking and candidate management systems
- Assisted with onboarding and orientation of new hires to expedite acclimatization process
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments
- Collaborated with HR leadership regarding candidate salary determinations
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume
- Consulted businesses on successful recruiting and retention practices to help minimize turnover
- Administered employee benefits programs and assisted with open enrollment
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
- Developed and implemented onboarding and orientation programs for new employees
- Created and delivered HR training sessions to staff, managers and executives
Recruiter
AIM Job
07.2020 - 08.2021
- Operated and maintained applicant tracking and candidate management systems
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates
- Advertised job opportunities on social media platforms and job boards
- Studied job descriptions and qualifications to determine applicant requirements
- Advised managers on best practices to maintain compliance with applicable laws
- Developed and implemented plans to improve recruitment process
- Collaborated with managers to identify and address employee relations issues
- Worked alongside global business leader to deploy new training strategies
- Assisted with writing job postings and job descriptions for boards
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees
- Developed and monitored employee recognition programs
Education
Post-Degree Certificate - Event Management
Algonquin College
Ottawa, ON03.2020
Post-Degree Certificate - Human Resources Management
Algonquin College
Ottawa, ON03.2019
Bachelor - Business Administration
Parul University
06.2018
Skills
- Full cycle recruiting
- Recruitment strategies
- Building client relationships
- Effective communication skills
- Customer service expertise
- Client interaction
- Cross-selling techniques
- Client retention strategies
- Consultative selling
Languages
English
Full Professional
Timeline
Client Advisor
Royal Bank of Canada, RBC
10.2023 - Current
Talent Acquisition Specialist
Arrow Workforce Solutions
08.2021 - 10.2023
Recruiter
AIM Job
07.2020 - 08.2021
Post-Degree Certificate - Event Management
Algonquin College
Post-Degree Certificate - Human Resources Management
Algonquin College
Bachelor - Business Administration
Parul University