Khushbu Kanabar
Regina,Canada
Summary
Dynamic customer service professional with proven expertise at Regina Exhibition Association Limited, excelling in problem-solving and conflict resolution. Adept at enhancing customer experiences through effective communication and attention to detail. Skilled in sales and relationship management, leveraging technology to drive satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Guest Services & Ticketing Representative
Regina Exhibition Association Limited (REAL)
Regina, Canada
07.2024 - Current
- Delivered exceptional customer service by assisting guests with inquiries, ticket purchases, and event-related concerns.
- Managed transactions efficiently, ensuring accurate handling of payments, and resolving customer issues professionally.
- Led ticket operations, overseeing sales, refunds, and troubleshooting technical issues to enhance the customer experience.
- Coordinated with teams to ensure smooth event operations, and uphold service standards.
Crew Member
Wendy's
Regina, Canada
06.2023 - Current
- Processed customer orders quickly and accurately in a fast-paced environment
- Handled cash transactions and maintained accuracy in financial transactions
- Provided excellent customer service, ensuring guest satisfaction
Customer Service Representative
Textile Export
Surat, India
06.2021 - 04.2022
- Handled customer inquiries with professionalism and efficiency
- Assisted customers with account-related concerns and transactions
- Maintained strong relationships with clients by ensuring satisfaction
Customer Service Representative
YoYo Fashion
Surat, India
08.2020 - 02.2021
- Engaged customers with a solution-oriented approach
- Provided recommendations to enhance the client experience
- Addressed and resolved complaints to improve overall customer satisfaction
Education
Diploma - Computer Science
University of Regina
Regina, Canada04.2025
Skills
- Technical and soft skills
- Customer experience
- Problem-solving and critical thinking
- Flexible and teamwork
- Sales and Relationship Management
- Technology Expertise
- Conflict Resolution and Complaint Handling
- Attention to Detail and Accuracy
- MS Office and simulation tools
- Coding and Data Analysis
- Accountability and Commitment
- Answering Questions and Client Engagement
- Innovation and motivation
- Sales and persuasion
Timeline
Guest Services & Ticketing Representative
Regina Exhibition Association Limited (REAL)
07.2024 - Current
Crew Member
Wendy's
06.2023 - Current
Customer Service Representative
Textile Export
06.2021 - 04.2022
Customer Service Representative
YoYo Fashion
08.2020 - 02.2021
Diploma - Computer Science
University of Regina
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