Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khushbu Kanabar

Regina,Canada

Summary

Dynamic customer service professional with proven expertise at Regina Exhibition Association Limited, excelling in problem-solving and conflict resolution. Adept at enhancing customer experiences through effective communication and attention to detail. Skilled in sales and relationship management, leveraging technology to drive satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Guest Services & Ticketing Representative

Regina Exhibition Association Limited (REAL)
Regina, Canada
07.2024 - Current
  • Delivered exceptional customer service by assisting guests with inquiries, ticket purchases, and event-related concerns.
  • Managed transactions efficiently, ensuring accurate handling of payments, and resolving customer issues professionally.
  • Led ticket operations, overseeing sales, refunds, and troubleshooting technical issues to enhance the customer experience.
  • Coordinated with teams to ensure smooth event operations, and uphold service standards.

Crew Member

Wendy's
Regina, Canada
06.2023 - Current
  • Processed customer orders quickly and accurately in a fast-paced environment
  • Handled cash transactions and maintained accuracy in financial transactions
  • Provided excellent customer service, ensuring guest satisfaction

Customer Service Representative

Textile Export
Surat, India
06.2021 - 04.2022
  • Handled customer inquiries with professionalism and efficiency
  • Assisted customers with account-related concerns and transactions
  • Maintained strong relationships with clients by ensuring satisfaction

Customer Service Representative

YoYo Fashion
Surat, India
08.2020 - 02.2021
  • Engaged customers with a solution-oriented approach
  • Provided recommendations to enhance the client experience
  • Addressed and resolved complaints to improve overall customer satisfaction

Education

Diploma - Computer Science

University of Regina
Regina, Canada
04.2025

Skills

  • Technical and soft skills
  • Customer experience
  • Problem-solving and critical thinking
  • Flexible and teamwork
  • Sales and Relationship Management
  • Technology Expertise
  • Conflict Resolution and Complaint Handling
  • Attention to Detail and Accuracy
  • MS Office and simulation tools
  • Coding and Data Analysis
  • Accountability and Commitment
  • Answering Questions and Client Engagement
  • Innovation and motivation
  • Sales and persuasion

Timeline

Guest Services & Ticketing Representative

Regina Exhibition Association Limited (REAL)
07.2024 - Current

Crew Member

Wendy's
06.2023 - Current

Customer Service Representative

Textile Export
06.2021 - 04.2022

Customer Service Representative

YoYo Fashion
08.2020 - 02.2021

Diploma - Computer Science

University of Regina
Khushbu Kanabar