Khushboo Vohra
Kitchener,ON
Summary
Healthcare practitioner with over three years of experience in fast-paced pharmacy settings. Skilled in prescription preparation, inventory management, and administrative support, ensuring efficient operations. Committed to delivering exceptional customer service while upholding patient confidentiality and compliance with healthcare regulations. Recognized for consistently exceeding customer service expectations and maintaining high standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor of Sales Associate
Fiddleheads Health & Nutrition, Kitchener
Kitchener
03.2023 - Current
- Provided personalized advice on health food products, supplements, herbs, and homeopathic medicines based on customer needs.
- Assisted customers with dietary preferences such as organic, gluten-free, non-GMO, and vegan options.
- Maintained inventory control by restocking shelves and monitoring stock levels.
Clinical Assistant
Isha Multispeciality Hospital
Vadodara
01.2022 - 01.2023
- Facilitated communication among physicians, nursing staff, and patients to manage appointments and inquiries.
- Collected patient information for records while adhering to confidentiality protocols.
- Assisted with medication delivery under supervision, ensuring accuracy in prescriptions.
- Administered injections, monitored vital signs, and documented prescribed medications.
Retail Pharmacy Assistant
Apollo Pharmacy
Vadodara
03.2019 - 01.2021
- Assisted pharmacists in medication dispensing according to established protocols.
- Documented patient allergies, medications, and immunizations with accuracy.
- Filed prescription paperwork, including patient records and insurance forms efficiently.
- Utilized NetSuite for patient and doctor information management, ensuring data integrity.
- Managed phone calls from patients inquiring about prescription refills or general questions.
Education
Healthcare Administration and Management Services -
Conestoga College
Kitchener, CA01.2024
Bachelor of Science - Biomedical Studies
Sardar Patel University
Anand, IN01.2020
Skills
- Inventory management and reporting
- Team leadership and development
- Data entry and documentation
- Health product advising and knowledge
- Regulatory compliance and quality assurance
- Medication dispensing and pharmacy operations
- Effective communication skills
- Pharmacology expertise
- POS system operation
- Billing and invoicing strategies
- Patient care and support
- Kroll Software Knowledge
Certification
- CPR Certification
- Ontario Food Handler Certificate
- Accessibility for Ontarians with Disabilities Act (AODA) Training
- WHMIS 2015 Certification
- Workplace Violence & Harassment Awareness Training
- Worker Health & Safety Awareness
- Become a Pharmacy Assistant In Ontario
Timeline
Supervisor of Sales Associate
Fiddleheads Health & Nutrition, Kitchener
03.2023 - Current
Clinical Assistant
Isha Multispeciality Hospital
01.2022 - 01.2023
Retail Pharmacy Assistant
Apollo Pharmacy
03.2019 - 01.2021
Healthcare Administration and Management Services -
Conestoga College
Bachelor of Science - Biomedical Studies
Sardar Patel University
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