Khushboo Sood
Mississauga
Summary
Detail-oriented and analytical professional with 4 years of experience specializing in credit balance analysis. Proven ability to investigate and resolve overpayments, reconcile accounts, and maintain financial integrity in high-volume environments. Skilled in data analysis, reporting, and cross-functional collaboration to enhance operational efficiency and compliance. Seeking to leverage credit balance expertise in a challenging Analyst role. Proficient in Excel and committed to continuous improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Credit Analyst
R1RCM - Through St. John's Health System
12.2021 - 12.2023
- Investigate and resolve credit balances on patient and insurance accounts to ensure accurate refund processing and compliance.
- Analyze large volumes of financial data to identify root causes of overpayments and prevent recurring issues.
- Collaborate with billing, collections, and compliance teams to improve workflows and reduce errors.
- Prepare and present monthly credit balance reports to management, highlighting trends and improvement opportunities.
Analyst
HDFC Bank
01.2019 - 08.2021
- Analyzed data trends to support decision-making processes.
- Developed reports summarizing key findings for stakeholders.
- Collaborated with cross-functional teams to identify improvement opportunities.
- Utilized analytical tools to enhance operational efficiency and accuracy.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
North Bay08-2024
Bachelor's Degree - Accounting And Finance
Delhi University
Delhi08-2021
Skills
- Risk assessment
- Credit analysis
- Financial statement analysis
- Credit risk
- Credit Balance Resolution
- Data Analysis & Reporting
- Account Reconciliation
- Claims Review & Research
- Revenue Cycle Management
- Excel (Pivot Tables, VLOOKUP)
- Compliance & Audit Support
- Root Cause Analysis
Languages
English
French
Spanish
Hindi
Punjabi
Urdu
Certification
Certified Revenue Cycle Specialist
Timeline
Credit Analyst
R1RCM - Through St. John's Health System
12.2021 - 12.2023
Analyst
HDFC Bank
01.2019 - 08.2021
High School Diploma -
Canadore College of Applied Arts And Technology
Bachelor's Degree - Accounting And Finance
Delhi University