CABIN CREW | FLIGHT ATTENDANT | CUSTOMER SERVICE ROLE :
Understand the duties of the assigned position of a Cabin Crew during flight and ensure the satisfaction of passengers by answering questions and offering them assistance.
Carry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy.
Check cabin before take-off to ensure compliance with safety regulations, welcome travelers on board, and help them to their seats when necessary.
Monitor the cabin frequently for the entire duration of the flight in adherence to established regulations and procedures.
Trained in handling a medical emergency and providing particular attention to passengers with special needs (children, disabled, elders, etc.)
Greet passengers as they board and exit the plane explaining safety guidelines to all the passengers
satisfactorily perform the above-mentioned essential duties in an environment with a moderate noise level and fluctuating temperature levels.
Analyzes low to moderate levels of complexity, cooperates with peers, Crew members, and supervisors of diverse nature who may hold divergent views.
Respond to common inquiries or complaints of the customers, regulatory agencies, and, or members of the business community.
Overview
5
5
years of professional experience
Work History
Senior Cabin Crew Member
Go First Airlines
11.2017 - 12.2022
Senior Cabin Crew with 3+ years of experience in providing service to passengers while ensuring their comfort & safety throughout the flight
Create a pleasant flight experience for the passengers, work autonomously, ready to deliver (24*7 Operations), and take initiative with colleagues to help passengers enjoy their time aboard
Prepare pre-flight requirements in line with DGCA guidelines and prepare accurate reports concerning any significant issues or happenings
Ensure team development by assisting them in need and identifying areas of development and taking action as required
Drives best practices and continuous improvement while constantly focusing on the issues of safety and productivity
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