Khushboo Barai

• Analyzed problematic areas to provide recommendations and solutions.
• Determined areas for improvement and implemented processes to alleviate problems.
• Be a part of Production support team and manage the year end activities.
• Work on any development required for the year end activities of Tax season.
• Evaluated clients' needs and created plan of action to provide solutions.
• Monitored technology use and program functionality, updating programs and making changes to enhance output.

Collaborated with teams to define, strategize and implemented strategies to develop automation tools and helped to improvise the performance of the system.

• Analyzed problematic areas to provide recommendations and solutions.
• Integrated technology and business operations to identify targeted solutions to customer issues.
• Worked closely with the client in order to manage the deliverables and deployments in the team.
• Manage the team of offshore and guide them for designing the application as per approvals and standards.
• Testing the application and providing the required analysis for the unit testing and system integration testing.
• Mentoring the new joiners for the project and solving their technical queries or any query on functionality .

• Organized and analyzed primary and secondary research to understand industry, market and company trends.
• Supported clients with business analysis, documentation and data modeling.
• Analyze the design and requirement documents provided by the client.
• Be the on-site coordinator and work with client on design of new products that will be launched for customers.
• Analyze the flow for the existing system and prepare the design documents for the client and get the approval.
• Manage the team of offshore and guide them for designing the application as per approvals and standards.
• Exposure to good working knowledge of Agile Structure and Banking Domain knowledge while working along with Client.

• Analyzed problematic areas to provide recommendations and solutions.
• Integrated technology and business operations to identify targeted solutions to customer issues.
• Analyze the flow for the existing system and prepare the design documents for the client and get the approval.
• Have Strong COBOL skills using Mainframe systems.
• Have worked on JCL, DB2.
• Have worked on Virtual Storage Access Method VSAM and have used in the live projects
• Collaborated with teams to define, strategize and implement marketing and web strategies.
• Have written error free Cobol code in mainframe with all the required coding standards.

• Resolved issues and escalated problems with knowledgeable support and quality service.
• Analyze the design and requirement documents provided by the client.
• Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
• Worked with stakeholders to determine implementation and integration of system-oriented projects.
• Mentoring the new joiners for the project and solving their technical queries or any query on functionality .
• Testing the application and providing the required analysis for the unit testing and system integration testing.