Khushant Gautam
Toronto
Summary
Proactive and customer-focused, I excelled at IceCoal Lounge by enhancing guest experiences and streamlining service operations. Leveraging exceptional customer service and cash handling skills, I significantly contributed to team efficiency and customer satisfaction. My ability to maintain high-quality standards under pressure stands out as a key achievement in my career.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
1
1
Certification
Work History
Server
IceCoal Lounge
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Grocery Clerk
Indian Sabzi Bazaar
- Stocked shelves and organized merchandise displays for easy retrieval.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
BBA - Accounting And Finance
Yorkville University
Toronto, ONSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Dining area maintenance
- Tableside etiquette
Languages
English
Punjabi
Hindi
Certification
Smart Serve
Timeline
Server
IceCoal Lounge
Grocery Clerk
Indian Sabzi Bazaar
BBA - Accounting And Finance
Yorkville University
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