Khushali Raval
Toronto,ON
Summary
Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Volunteer
Restaurant Hostess
El Catrin Destileria
10.2023 - Current
- Greeted patrons and coordinated table assignments to meet party preferences and requests
- Processed phone and online orders, keeping food hot and fresh until picked up
- Informed guests of food and drink specials, fostering smooth handoff to service staff
- Observed food handling and sanitation requirements to reduce risks
- Observed guest needs throughout dining experience, driving high-quality service
- Answered phone calls to take reservations and address guest questions and concerns
Restaurant Hostess
Goodman Pub And Kitchen
04.2023 - 10.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Intern
DEV AUDIT AND LEGAL SERVICES
01.2023 - 03.2023
- Input financial data and produced reports using Quickbooks and Microsoft Excel
- Maintained database systems to track and analyze operational data.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
CUSTOMER SERVICE REPRESENTATIVE
Motilal Oswal
01.2022 - 05.2022
- Responded to telephone inquiries and complaints following standard operating procedures
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Addressed customers courteously using suitable methods and problem-solving skills
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
VOLUNTEER
Human Development Centre
12.2019 - 03.2020
- Volunteered with a school for physically and mentally challenged children where I got to help the autistic students learn day-to-day activities and taught basic communication skills.
Education
Graduate Certificate - Project Management
George Brown College
Toronto, ON08.2024
Certificate - Financial Planning
Centennial College of Applied Arts And Technology
Scarborough, ON08.2023
BACHELOR OF COMMERCE IN ACCOUNTANCY -
Thakur College
03.2022
Skills
- Microsoft Excel proficiency
- Quickbooks
- Team Player
- Time Management
- Problem-Solving
- Organizing and Categorizing
Languages
English
Fluent
French
Advanced
Hindi
Native
Timeline
Restaurant Hostess
El Catrin Destileria
10.2023 - Current
Restaurant Hostess
Goodman Pub And Kitchen
04.2023 - 10.2024
Intern
DEV AUDIT AND LEGAL SERVICES
01.2023 - 03.2023
CUSTOMER SERVICE REPRESENTATIVE
Motilal Oswal
01.2022 - 05.2022
VOLUNTEER
Human Development Centre
12.2019 - 03.2020
Volunteer
Graduate Certificate - Project Management
George Brown College
Certificate - Financial Planning
Centennial College of Applied Arts And Technology
BACHELOR OF COMMERCE IN ACCOUNTANCY -
Thakur College
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