Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Khushali Nagar

Ottawa,ON

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

5
5
years of professional experience

Work History

Supervisor

A&w Restuarant
04.2022 - Current
  • Developed and implemented daily and weekly checklists, optimizing operational efficiency and ensuring consistency in tasks
  • Conducted comprehensive training programs for new employees, focusing on seamless integration into the team and adherence to quality standards
  • Excelled in customer service by promptly addressing inquiries, resolving issues, and maintaining a positive customer experience
  • Led prep work and actively contributed to the creation of delicious sandwiches, showcasing a keen eye for detail and commitment to culinary excellence
  • Assisted staff in the completion of daily food safety checklists, demonstrating a strong commitment to maintaining high hygiene and safety standards
  • Played a vital role in day-to-day activities related to restaurant operations, fostering a collaborative and productive work environment.

Customer Service Representative

Loblaws company LTD.
10.2021 - 07.2022
  • Providing support to customers with inquiries related to products, promotions, and services
  • Escalating complex issues to the appropriate department or supervisor as necessary
  • Providing feedback to management on customer concerns, trends, and potential opportunities for improvement
  • Achieving individual and team performance goals set by management
  • Provided extra support and assistance to customers with special needs, ensuring an inclusive and welcoming environment
  • Participated in and promoted store events and sales initiatives, contributing to increased customer engagement and sales.

Store Manager

Mohan- snacks and sweet store
10.2020 - 08.2021
  • Supervising and motivating staff to achieve sales targets, provide exceptional customer service, and maintain a positive work environment.
  • Overseeing all aspects of store operations, including inventory management, stock control, and ensuring compliance with company policies and procedures.
  • Developing and implementing strategies to drive sales growth, increase revenue, and attract new customers through effective merchandising and promotional activities.
  • Ensuring high levels of customer satisfaction by addressing inquiries, resolving complaints promptly, and maintaining a clean and welcoming store environment.

Sales Associate

Elegant Eves- a fashion store
01.2019 - 06.2020
  • Helped customers regarding sizing, accessories and proper care for merchandise
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Provide a positive first impression to welcome existing, new and potential customers
  • Achieved perfect attendance and on-time record
  • Maintain records related to sales, returns and inventory availability
  • Prepared merchandise for sales floor by pricing or tagging
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Meng - Electrical and Computer Engineering

Carleton University
Ottawa, Ontario
05.2023

Btech - Electronics and Communication Engineering

Gujarat Technological University
Ahmedabad, Gujarat
07.2021

Skills

  • Customer-oriented
  • Supervision
  • Relationship Building
  • Leadership/Communication Skills
  • Multitasking
  • Time Management
  • Active Listening
  • Decision Making
  • Computer Skills
  • Relative experience in making of any cuisines and delicacies

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional

Timeline

Supervisor

A&w Restuarant
04.2022 - Current

Customer Service Representative

Loblaws company LTD.
10.2021 - 07.2022

Store Manager

Mohan- snacks and sweet store
10.2020 - 08.2021

Sales Associate

Elegant Eves- a fashion store
01.2019 - 06.2020

Meng - Electrical and Computer Engineering

Carleton University

Btech - Electronics and Communication Engineering

Gujarat Technological University

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Khushali Nagar