Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khushal Khurshid

Milton,ON

Summary

Highly experienced professional with over 4 years of dedicated customer service expertise. Demonstrated track record of taking initiative to execute plans and ensure efficient completion of tasks. Possesses excellent soft skills, adept at building rapport with customers and colleagues alike. Thrives in fast-paced environments, excels under pressure, maintaining a composed and focused approach to deliver exceptional results. Brings a strong work ethic and a passion for providing outstanding service, contributing as an asset to any team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Client Advisor

Giorgio Armani
10.2022 - Current
  • Provided personalized one-on-one customer service, suggesting suitable products based on individual preferences.
  • Conducted cashier duties with precision, ensuring accurate transactions and maintaining a high level of professionalism.
  • Contributed to stock management by receiving, unpacking, and arranging merchandise, creating an organized store environment.
  • Collaborated with team members to manage inventory, replenishment, and stock rotation.
  • Acted as a brand ambassador, embodying the Armani Exchange values and presenting a polished appearance.

Technical Support Specialist

Fleet Management
03.2022 - 08.2022
  • Managed over 50 customer calls per day.
  • Provided technical support for fleet management systems, ensuring smooth operations.
  • Addressed customer inquiries, troubleshot issues, and delivered effective resolutions with a focus on exceptional customer service.
  • Analyzed and resolved technical problems, implementing solutions to ensure system functionality.
  • Assisted with system configurations, installations, upgrades, and customization requests.
  • Created and maintained detailed documentation for technical issues and troubleshooting steps.
  • Conducted training sessions to enhance clients' proficiency in using the fleet management systems.

Customer Sales Associate and Brand Ambassador

H&M Clothing
04.2021 - 02.2022
  • Customer Relations and Sales Communication; Cashier
  • Product Orders
  • Stock Management
  • Organizing and Maintaining Decorum of Store

Customer Sales Associate and Brand Ambassador

EB Games
09.2019 - 03.2020
  • Customer Relations and Sales Communications
  • Product orders
  • Stock Management
  • Organizing and Maintaining Decorum of Store

Stock Handler and Brand Ambassador

Simons
10.2018 - 02.2019
  • Stock and Inventory Management
  • Receiving and Organizing store orders
  • Departmental allocation of orders
  • Movement and reorganization of Store
  • Processing incoming stock and orders; Packaging and Shipping Customer Orders

Education

Diploma - General Business

Sheridan College, Pilon School of Business
Mississauga
04.2023

Skills

  • Speaking Skills
  • First Aid Skills
  • Writing
  • Social Perceptiveness
  • Administration and Management
  • Sales and Marketing
  • Customer Service
  • Time Management
  • Communication and Media
  • Clerical
  • Management of Financial Resources
  • Office 365

Certification

Forklift Certified

Timeline

Client Advisor

Giorgio Armani
10.2022 - Current

Technical Support Specialist

Fleet Management
03.2022 - 08.2022

Customer Sales Associate and Brand Ambassador

H&M Clothing
04.2021 - 02.2022

Customer Sales Associate and Brand Ambassador

EB Games
09.2019 - 03.2020

Stock Handler and Brand Ambassador

Simons
10.2018 - 02.2019

Diploma - General Business

Sheridan College, Pilon School of Business

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Khushal Khurshid