KHUSBU PATEL
BARRIE,CANADA
Summary
Experienced retail worker with a strong dedication to customer service and excellent communication skills. Known for reliability, positivity, and adeptness at adapting in fast-paced environments. Committed to providing exceptional service and making valuable contributions to team success.
Overview
7
7
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
walmart
Barrie, Canada
01.2022 - 09.2024
- Spearheaded cross-functional projects, fostering collaboration and driving innovative solutions
- Consistently met tight deadlines, enhancing team productivity
- Streamlined customer service processes, reducing average response time and boosting customer satisfaction ratings
- Implemented effective solutions to complex inquiries
- Fostered team synergy, contributing to a positive work environment
- Shared best practices, enhancing overall department performance and customer experience
- Proposed and implemented novel approaches to common customer issues, leading to more efficient problem resolution and improved service delivery
- Maintained meticulous records of customer interactions, ensuring accurate information for follow-ups and trend analysis
- Contributed to data-driven decision making
Restaurant Manager
Subway
Alberta
01.2018 - 12.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
DIPLOMA -
Georgian college
Barrie12.2023
Skills
- Project Management
- Problem Solving
- Team Leadership
- Time Management
- Process Improvement
- Customer Retention
- Conflict Resolution
- Customer Engagement
- Inventory Management
- Cash Handling
Timeline
CUSTOMER SERVICE REPRESENTATIVE
walmart
01.2022 - 09.2024
Restaurant Manager
Subway
01.2018 - 12.2021
DIPLOMA -
Georgian college